PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Omaha Steaks and Harry And David as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omaha Steaks

Omaha Steaks

Has Verified Representatives
2.7
Omaha Steaks
Harry And David

Omaha Steaks and Harry And David Overview

Total reviews 387 431
Company responses 265 0
Issues resolved 4 5

Omaha Steaks and Harry And David Consumer Ratings

Rank
82 out of 789 in Food Manufacturers category
54 out of 263 in Food Delivery category
Product or Service Quality
168 in category
53 in category
Customer service
174 in category
36 in category
Value for money
209 in category
43 in category
Advertised vs Delivered
132 in category
49 in category

Omaha Steaks and Harry And David Rating Details

Product or Service Quality
1.7 (178 reviews)
1.4 (170 reviews)
Reviewer's quote

...I threw out the food and called Omaha Steaks customer service. The replacement order just arrived and it was warmer than the first order. It also smelled bad, so I have to make another trip to the landfill to dispose the contents...

Read full review

...I emailed customer service and asked for a discounted price on the order since the gift would not be delivered until after her birthday, and was granted a discounted price. However, my credit card statement today showed a charge of the regular price. I will NEVER use Harry and David again..

Read full review
Customer service
1.6 (166 reviews)
1.5 (171 reviews)
Reviewer's quote

...Customer service was fine but didn't seem to care at all..

Read full review

...Customer service horrible. My mother ended up with no gift and I received an apology from customer service but nothing else. I would give them a 0 if I could..

Read full review
Value for money
1.7 (166 reviews)
1.6 (147 reviews)
Reviewer's quote

She paid good money to become a "gold member" to avoid ever paying shipping &;;;;;;;;;;;;;;;;; handling. Their latest 20% off offer from their flyer is applied but then they charge for shipping! On the phone with Ray for over a half hour and we are left wondering why getting what they advertise...

Read full review

...in the mean time I have received no less than 20 sales emails from them, like I would consider spending more money with them..

Read full review
Advertised vs Delivered
1.7 (156 reviews)
1.3 (136 reviews)
Reviewer's quote

I ordered $300 worth of food to be delivered to my son for a party. On the day of the party, I was informed the food would not get there on time. And would be 3 days (not 1 day late)...

Read full review

Placed ordered back in November to be delivered between 12/18 to 12/23. Ordered two items to go to the same address for my elderly parents. I sent an email in 12/17 asking status of one of the items when only one item was delivered...

Read full review

Omaha Steaks and Harry And David Pros and Cons

Pros
  • Quality of the meats
  • Numerous selections
  • I have liked the product until now
  • Customer service resolution
  • Customer service
  • Choosing delivery date
Cons
  • Customer service
  • Missing product poor customer service
  • Tiny portions
  • Customer service
  • Delivery guarantee
  • Quality was sickening

Omaha Steaks and Harry And David Most Positive Reviews

Top rated reviews
5

Several weeks ago I placed an order with Omaha Steaks I ordered the filet mignon dumplings and put a negative review...

Read full review
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

Read full review
5

Shipping new product to replace hot product

Read full review
5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

Read full review

Omaha Steaks and Harry And David Most Critical Reviews

Lowest rated reviews
1

They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not...

Read full review
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

Read full review
1

I always thought it was overpriced but saw the TV Xmas ad for $188.00 worth of steaks for $49.99. So I fell for the ad....

Read full review
1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

Read full review

Omaha Steaks and Harry And David Latest Reviews

Recent published reviews
2.2

I received an order on my birthday a few weeks ago that arrived warm inside the cooler. I threw out the food and called...

Read full review
3.7

I received a replacement box of pears because after 3 weeks my original box hadn't ripened. Following the instructions...

Read full review
2.8

I ordered $225 worth of food from Omaha Steaks, I'm a first time customer. I expected the same service as other food...

Read full review
1.2

Horrible customer experience
Operator was rude uninformed and a jerk
Tried to find out sender
Would not reveal.
Box full of...

Read full review

Omaha Steaks and Harry And David Products and Services

Most reviewed product and services
  • Omaha Steaks Shipping Service (45 reviews)
  • Omaha Steaks Steak (41 reviews)
  • Omaha Steaks Customer Care (36 reviews)
  • Harry And David Gift Basket (71 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)