PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harry And David and Omaha Steaks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Omaha Steaks

Omaha Steaks

Has verified representatives
2.5
Harry And David
Omaha Steaks

Harry And David and Omaha Steaks Overview

Total reviews
415
341
Company responses
0
203
Issues resolved
4
3

Harry And David was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 415 reviews. It is 74 reviews more than Omaha Steaks received since Mar 17, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Harry And David customer support team and Omaha Steaks customer service.

Harry And David and Omaha Steaks Consumer Ratings

Rank
46 out of 340 in Food Delivery category
78 out of 893 in Food Manufacturers category
Customer service
32 in category
151 in category
Product or Service Quality
45 in category
136 in category
Website
39 in category
123 in category

Harry And David and Omaha Steaks Rating Details

Customer service
1.5 (163 reviews)
1.6 (141 reviews)
Reviewer's quote

...Just called customer service and I will receive refund . Hmmm , good customer service would be to replace the order at no cost and be refunded . Harry and David charge a lot for their products...

Carolyn S

...My brother received the combo box but not the extra hamburgers so I called customer service and explained the situation. She seemed like it was no big deal that my order was not ok. She told me that he could expect to receive the hamburgers 4 days later...

Marisela
Product or Service Quality
1.4 (160 reviews)
1.7 (153 reviews)
Reviewer's quote

I called customer service twice on 12/20, neither person could speak English, weren't helpful, and the 2nd representative refused to transfer me to the gentleman who had sent me the helpful email. I asked to speak to a manager, after waiting on hold several minutes, she came back on the line and...

Sol

...have gotten from you before and would like to continue to do so but like I said very disappointed in the Quality of the product...

Ellana
Website
2.2 (145 reviews)
2.3 (126 reviews)
Reviewer's quote

I ordered 31637X a Christmas cactus and it looked NOTHING like the picture on the website. The website picture shows the basket with flowers in full bloom and the basket is full of the plant. The gift that was delivered had a few buds ( no blooms) and it looked like they stuck one small plant in...

Tarrah

...The website stated the combos included free shipping. I was charged shipping for both combos and when I inquired about this I was told they did not include free shipping. I did not argue as I just wanted the orders delivered...

Kelley B

Harry And David and Omaha Steaks Pros and Cons

Pros
  • Customer service resolution
  • Customer service
  • Choosing delivery date
  • Quality of the meats
  • Numerous selections
  • I have liked the product until now
Cons
  • Customer service
  • Quality was sickening
  • I expect better for the price
  • Customer service
  • Missing product poor customer service
  • Tiny portions

Harry And David and Omaha Steaks Most Positive Reviews

Top rated reviews
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

5

Several weeks ago I placed an order with Omaha Steaks I ordered the filet mignon dumplings and put a negative review...

Harry And David and Omaha Steaks Most Critical Reviews

Lowest rated reviews
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

1

They bombard you with emails and mail showing major discounts. Then when you order they will tell you it does not...

Harry And David and Omaha Steaks Latest Reviews

Recent published reviews

Received 3 soups for Christmas, so far only tried chicken noodle very disapointed. It tasted like a bowl of pepper and...

Read all 415 reviews
2.2

I ordered $130 of meat!! It is my grand daughters first birthday and I wanted everything to be super special. Well I...

Read all 341 reviews

Harry And David and Omaha Steaks Products and Services

Most reviewed product and services
  • Harry And David Gift Basket (70 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)
  • Omaha Steaks Shipping Service (41 reviews)
  • Omaha Steaks Steak (39 reviews)
  • Omaha Steaks Customer Care (35 reviews)