PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harris Teeter and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harris Teeter
Publix

Harris Teeter and Publix Overview

Total reviews 244 1089
Company responses 0 0
Issues resolved 1 1

Harris Teeter and Publix Consumer Ratings

Rank
95 out of 406 in Food Stores category
51 out of 406 in Food Stores category
Customer service
72 in category
No votes
Diversity of Products or Services
88 in category
No votes
Discounts and Special Offers
55 in category
No votes
Location
69 in category
No votes

Harris Teeter and Publix Rating Details

Customer service
1.9 (95 reviews)
No votes
Reviewer's quote

I went to customer service and at first she said they closed at 10 pm and that she could do nothing about it which was understandable. Then she went and checked the item and came back and accused me of being wrong in a very unprofessional manner. She further went on to say Do you want me to show...

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...care a less because money just pours in like everything else you know they have customers all the time that's why many companies stores in such a terrible customer service cuz I could care less years ago all stores corporations or whatever used to Pride themselves on having good customer service well not anymore probably people here...

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Diversity of Products or Services
2.6 (92 reviews)
No votes
Reviewer's quote

Manager states the reason there are no products in Harris teeter is because of the warehouse. What ever the reason Harris Teeter is not meeting the basic needs of the community using Covid 19 as their excuse. Not talking paper products or meat I am talking about can goods, frozen goods common milk...

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...firm been in business for almost a century one would think that we are living this era of Covid-19 that would take better safe guard of their store brand products and god forbid if a child get a hold of a similar type of product and something terrible happen to that child ? Finally, and sadly this second time that some thing bad had happen to me at this store because I was a victim of a bad...

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Discounts and Special Offers
2.5 (90 reviews)
No votes
Reviewer's quote

...Self service check out had over 20 people in line and only one other check out open Very long wait nice employees very poor management If it’s not onvic special you are paying twice the price of food lion or Walmart for the EXACT same item Over half the time I go there is a fifty percent chance of error on their pricing NEVER in the customers favor Good meats. Terrible seafood...

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...You need special hours for these people to shop. Like in the beginning when you had special hours for the elderly..

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Location
3.1 (90 reviews)
No votes
Reviewer's quote

I come to the Cidal location faithfully and I come in happy ,but leave in tears. This is the 4th time a cashier called me SIR and does not correct themselves unless I correct them. This happened a few minutes ago...

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The French bread at St James is consecutively smaller than the prima vista and saint Lucie west location. By at least 5 inches. Curious why such a big difference...

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Harris Teeter and Publix Pros and Cons

Pros
  • Nice employees
  • Some employees are nice
  • Quality of fruit and vegetables
  • Good service people
  • Clean
  • Location
Cons
  • Extremely poor customer experience
  • Poor customer experience
  • Management
  • Customer service
  • Extremely high prices
  • Pharmacy

Harris Teeter and Publix Most Positive Reviews

Top rated reviews
5

Older store in new bern deli is amazing. Busy,fast friendly department. All deli staff inclidung cakes and bread people...

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5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

Shout out to the guy who fills my prescription right before the store closes (because I work super long hours). U da...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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Harris Teeter and Publix Most Critical Reviews

Lowest rated reviews
1

Yesterday I shopped at my very favorite HARRIS TEETER in the RDU area. Now I am really re-thinking my fav place to...

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1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

You haven't been to the one in Surf City, NC! There are vendors in this area that dread the visit to this store.

Rude...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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Harris Teeter and Publix Latest Reviews

Recent published reviews
1.8

Wrote a check for the amount charged at the Harris Teeter in Aberdeen, NC. The cashier refused the check and I...

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5

My husband and I went to our regular Publix Tuesday to get the flu shot. When we got there after standing in line for...

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3.3

On the evening of Friday. September 25, 2020, a stocker at Store #345 in Burlington, NC, was stocking shelves while wear...

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1

Manager made my doughter cry when he told her she must leave the store with her service dog he should learn more about...

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Harris Teeter and Publix Products and Services

Most reviewed product and services
  • Harris Teeter Manager (41 reviews)
  • Harris Teeter Deli Department (14 reviews)
  • Harris Teeter Sanitary Conditions (5 reviews)
  • Publix Manager (148 reviews)
  • Publix Cashier (41 reviews)
  • Publix Prescription Refill (24 reviews)