PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harris Teeter and Kroger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harris Teeter
Kroger

Harris Teeter and Kroger Overview

Total reviews 242 1205
Company responses 0 0
Issues resolved 1 4

Harris Teeter and Kroger Consumer Ratings

Rank
96 out of 400 in Food Stores category
80 out of 400 in Food Stores category
Customer service
76 in category
71 in category
Diversity of Products or Services
92 in category
80 in category
Location
74 in category
61 in category
Discounts and Special Offers
59 in category
34 in category

Harris Teeter and Kroger Rating Details

Customer service
1.9 (93 reviews)
2 (470 reviews)
Reviewer's quote

I went to customer service and at first she said they closed at 10 pm and that she could do nothing about it which was understandable. Then she went and checked the item and came back and accused me of being wrong in a very unprofessional manner. She further went on to say Do you want me to show...

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...Talk about bad customer service..

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Diversity of Products or Services
2.6 (90 reviews)
2.8 (398 reviews)
Reviewer's quote

Manager states the reason there are no products in Harris teeter is because of the warehouse. What ever the reason Harris Teeter is not meeting the basic needs of the community using Covid 19 as their excuse. Not talking paper products or meat I am talking about can goods, frozen goods common milk...

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What have you done with your normal products? Some of the kroger brands that my family have always depended on have changed to a poor substitute. The Kroger margarine (80% veg. oil) is now 53% veg oil and it's nasty...

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Location
3.1 (89 reviews)
3.3 (388 reviews)
Reviewer's quote

I come to the Cidal location faithfully and I come in happy ,but leave in tears. This is the 4th time a cashier called me SIR and does not correct themselves unless I correct them. This happened a few minutes ago...

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...I won't return to that store location. I placed my order again with a different Kroger location. This time, I have to wait two days...

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Discounts and Special Offers
2.5 (88 reviews)
2.9 (403 reviews)
Reviewer's quote

...Self service check out had over 20 people in line and only one other check out open Very long wait nice employees very poor management If it’s not onvic special you are paying twice the price of food lion or Walmart for the EXACT same item Over half the time I go there is a fifty percent chance of error on their pricing NEVER in the customers favor Good meats. Terrible seafood...

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...I special ordered this cake. Tonight when I picked it up...

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Harris Teeter and Kroger Pros and Cons

Pros
  • Nice employees
  • Some employees are nice
  • Quality of fruit and vegetables
  • Near my home
  • Friendley and courtous
  • Prices
Cons
  • Extremely poor customer experience
  • Poor customer experience
  • Management
  • Customer service
  • Customer service skills
  • No management

Harris Teeter and Kroger Most Positive Reviews

Top rated reviews
5

Older store in new bern deli is amazing. Busy,fast friendly department. All deli staff inclidung cakes and bread people...

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5

I go to Kroger almost every day after work, sometimes I don't get off until after 11pm. I called earlier in the day to...

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5

Shout out to the guy who fills my prescription right before the store closes (because I work super long hours). U da...

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5

I LOVE KROGER THEY HAVE GREAT DEALS ALL THE TIME. I AM GLAD TO BE APART OF THE KROGER CLUB THEY HAVE THE BEST SELLS AND...

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Harris Teeter and Kroger Most Critical Reviews

Lowest rated reviews
1

Yesterday I shopped at my very favorite HARRIS TEETER in the RDU area. Now I am really re-thinking my fav place to...

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1

THE BAD STORES IN THIS CITY

KROGER - 359
1159 Emmet St N
Charlottesville, VA 22903-4837


KROGER - 334
1980 Rio Hill Ce...

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1

You haven't been to the one in Surf City, NC! There are vendors in this area that dread the visit to this store.

Rude...

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1

Is every Kroger customer blind? Over the last year or so Kroger has led the way for fleecing their customers wallets...

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Harris Teeter and Kroger Latest Reviews

Recent published reviews
3.8

I bought my groceries on Sept 17 at the store located 1817 Martin Luther King Jr Pkwy, Durham (store #172) and checked o...

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2.7

I have been in your store many times without a mask. Recently, one of your managers, along with the security man, told m...

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3

As compromised 85+ senior citizens we have avoided visiting Harris Teeter since March 13, 2029, due to coronavirus. We...

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No votes

Compre una tarjeta de juego y estaba usada.

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Harris Teeter and Kroger Products and Services

Most reviewed product and services
  • Harris Teeter Manager (41 reviews)
  • Harris Teeter Customer Care (19 reviews)
  • Harris Teeter Deli Department (14 reviews)
  • Kroger Customer Care (135 reviews)
  • Kroger Manager (133 reviews)
  • Kroger Cashier (71 reviews)