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Harrahs

Entertainment
  • 1 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $51.2K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Housekeeping 3
  • Jacuzzi 2
  • Pools 2
  • Stacy was a great server 1
  • Usually good even though i never win 1

Customers don't like

  • Slot payouts7
  • No one wins5
  • Gambling3
  • Not the way to treat a customer2
  • Way management spoke to waiting customers to check in2
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Vivid Seats

Tickets
  • 22 ISSUES RESOLVED
  • 849 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $619 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • One of the agents was very helpful 6
  • Availability of tickets 5
  • It was easy to purchase tickets 5
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale45
  • Customer service44
  • Refund policy35
  • Hidden fees30
  • Service28
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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