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Harrahs

Entertainment
  • 1 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $52K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Housekeeping 3
  • Stacy was a great server 2
  • Pools 2
  • Jacuzzi 2
  • Usually good even though i never win 1

Customers don't like

  • Slot payouts3
  • No one wins2
  • Way management spoke to waiting customers to check in1
  • Parking fees1
  • Not the way to treat a customer1
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Vivid Seats

Tickets
  • 25 ISSUES RESOLVED
  • 1037 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Availability of tickets 7
  • One of the agents was very helpful 6
  • It was easy to purchase tickets 6
  • Seating options 4
  • Ease of website 4

Customers don't like

  • Customer service31
  • Misrepresentation of sale25
  • Refund policy23
  • Hidden fees17
  • Service12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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