PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harlequin and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harlequin
Xlibris

Harlequin and Xlibris Overview

Total reviews 9 546
Company responses 0 0
Issues resolved 0 1

Harlequin and Xlibris Consumer Ratings

Rank
161 out of 489 in Periodicals & Publishing category
173 out of 489 in Periodicals & Publishing category
Price Affordability
248 in category
158 in category
Style and Design
139 in category
125 in category
Diversity of Products or Services
173 in category
144 in category
Website
127 in category
128 in category

Harlequin and Xlibris Rating Details

Price Affordability
1 (4 reviews)
1.6 (175 reviews)
Reviewer's quote

I was informed you took $52.79 from my account. First of all you informed me my account was mot sufficent, i csnceled account and returned 4 free books snd have not received a y others mor do I want them.I need the $52.79 returned to my account and emsil stating account cancelled and closed.

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So far, I paid over $10,000 for these services! About two weeks ago, I received another call from Tony McMillan, trying to offer me yet another service at a price, of course, which I informed him that I was not going to pay for anything else because I was flat broke! At present, one copy of my book...

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Style and Design
1.8 (4 reviews)
2.1 (147 reviews)
Reviewer's quote

After the introductory books came, I was thouroughly disappointed by them and decided to cancel my account. I cancelled my account personally within an email with Angela, she never replied, they charged my card again and they are continuing attempts in charging my card daily, which I have locked...

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...Go with Everbind, or First Edition Design, or Dorrance. Find a literary agent for other opportunities. STAY AWAY FROM THESE FOREIGN PUBLISHERS...

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Diversity of Products or Services
1.3 (4 reviews)
1.8 (166 reviews)
Reviewer's quote

I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like some other people on this site. The charge was for 50.62. WHAT??? I called the number associated with the charge. After 20min, I spoke with a woman whom sounded high or drunk. She...

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...I used their services for two books. I had a good experience during the publishing process. No complaints...

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Website
2 (4 reviews)
1.9 (176 reviews)
Reviewer's quote

I found a letter in the mail. It said I could get two free books and a free gift if I just put a sticker on a reply envelope. I did as they instructed and I got exactly what they said. Then some time later, I got a box with five more of those wretched books and a butter knife as my free gift. After...

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I recently renewed my website (www. budhunton. com) and it stopped working about a week or so ago...

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Harlequin and Xlibris Pros and Cons

Pros
  • Mail order books
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Not price worthy
  • No choice of content
  • Fraud and lies
  • Poor customer service
  • Give you the run around
  • Unresponsive to customer needs after they got your money

Harlequin and Xlibris Most Positive Reviews

Top rated reviews
No votes
5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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No votes
5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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Harlequin and Xlibris Most Critical Reviews

Lowest rated reviews
1

I took advantage of their trial offer of four books for I think it was 5 dollars. I canceled my account more than 2...

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1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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1

I noticed a charge on my account today. It was Harli Bks. I had no idea who there are. I've never gotten a letter like...

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1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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Harlequin and Xlibris Latest Reviews

Recent published reviews
1.8

I was informed you took $52.79 from my account. First of all you informed me my account was mot sufficent, i csnceled ac...

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No votes

You know it is crazy when a company takes my money and doesn't respond in any sort of way... all my information is up...

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1.4

After the introductory books came, I was thouroughly disappointed by them and decided to cancel my account. I cancelled...

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1

I tell you, that you have a way to try and cover the wrong that you do to people.... out of 8 stories you publish one...

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Harlequin and Xlibris Products and Services

Most reviewed product and services
  • Harlequin Deal (2 reviews)
  • Xlibris Publishing Service (303 reviews)
  • Xlibris Customer Care (45 reviews)
  • Xlibris Book (27 reviews)