PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hardees and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hardees
Wendys

Hardees and Wendys Overview

Total reviews
731
949
Company responses
0
0
Issues resolved
1
0

Wendys was first mentioned on PissedConsumer on Sep 13, 2007 and since then this brand received 949 reviews. It is 218 reviews more than Hardees received since Apr 22, 2010.

Hardees and Wendys Consumer Ratings

Rank
43 out of 1382 in Fast Food category
53 out of 1382 in Fast Food category
Customer service
31 in category
32 in category
Staff
46 in category
47 in category
Quality of Food
42 in category
49 in category

According to consumer ratings and reviews, Hardees ranks 10 points higher in the Fast Food category than Wendys. People gave Hardees 1.8 stars for Customer service criterion in Fast Food category and it is 96 points higher than the worst rated brand in this category. At the same time, Wendys was rated 1.8 stars for Customer service criterion in this category and it is 95 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wendys has a higher rating than Wendys. Regarding Quality of Food criterion, consumers gave Hardees 2.3 stars and it is 67% greater than other in category. Wendys however was rated 2.2 stars and it is 61% greater than other in category.

Hardees and Wendys Rating Details

Customer service
1.8 (325 reviews)
1.8 (295 reviews)
Reviewer's quote

...It has always been a option for the customer. She said that they had always served them that way..

Janice T

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514
Staff
1.7 (298 reviews)
1.7 (280 reviews)
Reviewer's quote

...The attitudes of the staff mirror the attitudes of management and reflect his way of being wit the public. The very best Hardess that I visit is the one on E. Brainerd Road...

Bob B

...I will never go there again, the staff is terrible...

Anton
Quality of Food
2.3 (285 reviews)
2.2 (258 reviews)
Reviewer's quote

Hardees 2921 Randleman Rd Greensboro NCorder # 2616I have sent 2 complaint forms on Hardees site to complain about being shorted. No response after 3 weeks. I guess this the norm for them to not resolve complaints. I will surely share this experience with friends and co workers who visit this...

Jerry J

Was completely missing an item, and I modified one thing that they managed to screw up.

PissedConsumer1679148

Hardees and Wendys Pros and Cons

Pros
  • Leaving
  • Food
  • Pretty decent food
  • Person that served me
  • Food was hot
  • Food taisted ok
Cons
  • Long wait
  • Service
  • Cold food
  • Worst service and food
  • Customer service
  • Poor food quality

Hardees and Wendys Most Positive Reviews

Top rated reviews
5

Mile high burger not what was avertized

5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

Hardees and Wendys Most Critical Reviews

Lowest rated reviews
1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

Hardees and Wendys Latest Reviews

Recent published reviews
5

We live in Fitzgerald GA, halfway between Tifton GA and Douglas GA. We no longer eat at the Hardee’s in Tifton GA, becau...

Read all 731 reviews
1

First of all, the employees should not be working there,,, one women had long blonde hair, NO HAIR NET... taking up...

Read all 949 reviews

Hardees and Wendys Products and Services

Most reviewed product and services
  • Hardees Customer Care (91 reviews)
  • Hardees Manager (65 reviews)
  • Hardees Drive-through (41 reviews)
  • Wendys Manager (88 reviews)
  • Wendys Customer Care (79 reviews)
  • Wendys Burger (44 reviews)