PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hardees and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hardees
Wendys

Hardees and Wendys Overview

Total reviews 940 1077
Company responses 0 0
Issues resolved 2 0

Hardees and Wendys Consumer Ratings

Rank
57 out of 670 in Fast Food category
40 out of 670 in Fast Food category
Customer service
37 in category
35 in category
Quality of Food
52 in category
48 in category
Location
46 in category
44 in category
Price Affordability
73 in category
62 in category

Hardees and Wendys Rating Details

Customer service
1.7 (414 reviews)
1.7 (343 reviews)
Reviewer's quote

...Unbelievable customer service. It was UNREAL. I will never go there again..

Read full review

...You nerd to train her in customer service and McDonald's is killing her with drive thru time in line..

Read full review
Quality of Food
2.2 (369 reviews)
2.2 (296 reviews)
Reviewer's quote

No sense in promoting a five dollar box when the quality of food is terrible cardboard for a hamburger french fries for dinner cold..

Read full review

They took 2 hours to deliver my food..

Read full review
Location
2.8 (361 reviews)
2.8 (297 reviews)
Reviewer's quote

So this morning at 9:30 AM I decided to visit Garner, NC location Very poor service very disrespectful customer service not polite in drive-through also it is a state law for people to wear a face mask nobody in the store was wearing them that is not professional with the coronavirus going on it is...

Read full review

Wendy's 16732 Clover Rd Noblesville, IN 46060 United States I'm texting in a complaint that this Wendy's location. I feel I was unjustly & racially discriminated against. I'm African American and I'm a truck driver...

Read full review
Price Affordability
2.5 (357 reviews)
2.6 (310 reviews)
Reviewer's quote

...When I asked the manager she told me they weren't aware the prices went up and they have not changed the board yet. I told her they should honor the price that is posted and she told me no they can give me a refund for the order if I do not want the food. Then our food was not fresh...

Read full review

45 would have been the correct price for everything I ordered if I received it They proceeded to give me the wrong change as well and I had to explain to them how to give change for a twenty I visit this Wendys often and I have never had this type of experience before and I feel some type of...

Read full review

Hardees and Wendys Pros and Cons

Pros
  • Food
  • Leaving
  • Good food
  • Person that served me
  • Food taisted ok
  • Customer service
Cons
  • Long wait
  • Service
  • Rude manager
  • Customer service
  • Worst service and food
  • Poor food quality

Hardees and Wendys Most Positive Reviews

Top rated reviews
5

Mile high burger not what was avertized

Read full review
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

Read full review
5

We went to Hardee's today for breakfast admittedly we placed the wrong order. However when my husband went back to the...

Read full review
5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

Read full review

Hardees and Wendys Most Critical Reviews

Lowest rated reviews
1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

Read full review
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

Read full review
1

THIS IS FROM DUBAI. UAE, JABEL ALI, I HAVE MADE AN ORDER ON SUNDAY 31/08/2014 AT 08:20PM FROM HARDEES, ORDER WAS WORTH 8...

Read full review
1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

Read full review

Hardees and Wendys Latest Reviews

Recent published reviews
1

Called the police because I requested a refund for my biscuits. Unbelievable customer service. It was UNREAL. I will...

Read full review
2.9

Fries warm and flacid.had to wait for new batch. Ordered medium frosty, Had to wait, machine not ready. (It is 11:15)...

Read full review
1

They charge us more money for the Carly fries

Read full review
1

They took 2 hours to deliver my food.

Read full review

Hardees and Wendys Products and Services

Most reviewed product and services
  • Hardees Customer Care (98 reviews)
  • Hardees Manager (73 reviews)
  • Hardees Biscuit (44 reviews)
  • Wendys Manager (96 reviews)
  • Wendys Customer Care (85 reviews)
  • Wendys Burger (47 reviews)