PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hardees and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hardees
McDonalds

Hardees and McDonalds Overview

Total reviews
730
4091
Company responses
0
0
Issues resolved
1
11

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4091 reviews. It is 3361 reviews more than Hardees received since Apr 22, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hardees customer support team and McDonalds customer service.

Hardees and McDonalds Consumer Ratings

Rank
43 out of 1382 in Fast Food category
58 out of 1382 in Fast Food category
Customer service
32 in category
44 in category
Staff
47 in category
49 in category
Quality of Food
42 in category
58 in category

According to consumer ratings and reviews, Hardees ranks 15 points higher in the Fast Food category than McDonalds. People gave Hardees 1.8 stars for Customer service criterion in Fast Food category and it is 95 points higher than the worst rated brand in this category. At the same time, McDonalds was rated 1.6 stars for Customer service criterion in this category and it is 83 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that McDonalds has a higher rating than McDonalds. Regarding Quality of Food criterion, consumers gave Hardees 2.3 stars and it is 67% greater than other in category. McDonalds however was rated 2.1 stars and it is 54% greater than other in category.

Hardees and McDonalds Rating Details

Customer service
1.8 (324 reviews)
1.6 (1590 reviews)
Reviewer's quote

...It has always been a option for the customer. She said that they had always served them that way..

Janice T

I went to this Macdonald everyday service are worse service I ever see in my life. Girls kicking around make customers wait for long time and today was the worse story for me. I had to go because it’s close to my work and also open 24 hours...

Shady R
Staff
1.7 (298 reviews)
1.7 (1517 reviews)
Reviewer's quote

...The attitudes of the staff mirror the attitudes of management and reflect his way of being wit the public. The very best Hardess that I visit is the one on E. Brainerd Road...

Bob B

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel
Quality of Food
2.3 (285 reviews)
2.1 (1380 reviews)
Reviewer's quote

Hardees 2921 Randleman Rd Greensboro NCorder # 2616I have sent 2 complaint forms on Hardees site to complain about being shorted. No response after 3 weeks. I guess this the norm for them to not resolve complaints. I will surely share this experience with friends and co workers who visit this...

Jerry J

Food was cold & OLD I wasted $$ on my way to work at the last minute, expecting to eat bc I was STARVING and I can’t even take it back in to get fresh food now that I’m off work finally (AS IF I WOULD WANT THEIR *** ANYWAYS!?) no receipt eit..

Daymon

Hardees and McDonalds Pros and Cons

Pros
  • Leaving
  • Food
  • Pretty decent food
  • Proximity to my house
  • Usually the food
  • Most unprofessional
Cons
  • Long wait
  • Service
  • Cold food
  • Customer service
  • Service
  • I did not like the customer service

Hardees and McDonalds Most Positive Reviews

Top rated reviews
5

Mile high burger not what was avertized

5

Everything was cold we ordered a double with chesse but received a mc chicken

Hardees and McDonalds Most Critical Reviews

Lowest rated reviews
1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Hardees and McDonalds Latest Reviews

Recent published reviews

This was my first time going to the Duncan location on East Main Street. After I ordered and paid, they told me to park...

Read all 730 reviews
1.6

Food was cold & OLD I wasted $$ on my way to work at the last minute, expecting to eat bc I was STARVING and I can’t...

Read all 4091 reviews

Hardees and McDonalds Products and Services

Most reviewed product and services
  • Hardees Customer Care (91 reviews)
  • Hardees Manager (64 reviews)
  • Hardees Drive-through (41 reviews)
  • Mcdonalds Manager (603 reviews)
  • Mcdonalds Customer Care (558 reviews)
  • Mcdonalds Drive-through (210 reviews)