PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Hardees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Hardees

KFC and Hardees Overview

Total reviews
2017
742
Company responses
0
0
Issues resolved
5
2

KFC was first mentioned on PissedConsumer on Jul 2, 2007 and since then this brand received 2017 reviews. It is 1275 reviews more than Hardees received since Apr 22, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with KFC customer support team and Hardees customer service.

KFC and Hardees Consumer Ratings

Rank
69 out of 1073 in Fast Food category
44 out of 1073 in Fast Food category
Customer service
51 in category
34 in category
Staff
57 in category
45 in category
Quality of Food
62 in category
41 in category

According to consumer ratings and reviews, Hardees ranks 25 points higher in the Fast Food category than KFC. People gave KFC 1.6 stars for Customer service criterion in Fast Food category and it is 77 points higher than the worst rated brand in this category. At the same time, Hardees was rated 1.8 stars for Customer service criterion in this category and it is 94 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Hardees has a higher rating than KFC. Regarding Quality of Food criterion, consumers gave KFC 2 stars and it is 52% greater than other in category. Hardees however was rated 2.3 stars and it is 68% greater than other in category.

KFC and Hardees Rating Details

Customer service
1.6 (884 reviews)
1.8 (330 reviews)
Reviewer's quote

...Customer service rep could not speak English..

Claryce

...I work hard, I have great customer service and always got treated wrongly..

Porcia
Staff
1.6 (856 reviews)
1.7 (304 reviews)
Reviewer's quote

Rude Staff (women on evening shift) Dirty facilities Poor attitudes Messed up order Manager being hateful to the only polite working staff member, John. It was only the women working who were rude, hateful and one had the personality of a rock. Walked away while filling order to argue with other...

Robin M

...The attitudes of the staff mirror the attitudes of management and reflect his way of being wit the public. The very best Hardess that I visit is the one on E. Brainerd Road...

Bob B
Quality of Food
2 (820 reviews)
2.3 (290 reviews)
Reviewer's quote

...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

Sydell

No sense in promoting a five dollar box when the quality of food is terrible cardboard for a hamburger french fries for dinner cold..

PissedConsumer1161995

KFC and Hardees Pros and Cons

Pros
  • Taste
  • Oringinal chicken
  • Other kfc locations
  • Leaving
  • Food
  • Pretty decent food
Cons
  • Poor customer service
  • Staff attitude and service
  • Staff attitude
  • Long wait
  • Service
  • Poor quality

KFC and Hardees Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

5

Mile high burger not what was avertized

KFC and Hardees Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

KFC and Hardees Latest Reviews

Recent published reviews
1

I ordered my food, and they didn't put all of my meal in the bag first. Secondly, I there was a mound of grease just...

Read all 2017 reviews

Well I use to work for Hardee's in Thomasville Alabama but I quit in July because I moved to Louisiana and , I'm trying...

Read all 742 reviews

KFC and Hardees Products and Services

Most reviewed product and services
  • Kfc Customer Care (307 reviews)
  • Kfc Chicken (247 reviews)
  • Kfc Manager (180 reviews)
  • Hardees Customer Care (91 reviews)
  • Hardees Manager (67 reviews)
  • Hardees Drive-through (41 reviews)