PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hardees and KFC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hardees
KFC

Hardees and KFC Overview

Total reviews
820
2300
Company responses
0
0
Issues resolved
2
6

Hardees and KFC Consumer Ratings

Rank
42 out of 652 in Fast Food category
70 out of 652 in Fast Food category
Customer service
35 in category
54 in category
Quality of Food
47 in category
68 in category
Location
35 in category
66 in category
Price Affordability
68 in category
66 in category

Hardees and KFC Rating Details

Customer service
1.8 (365 reviews)
1.6 (1007 reviews)
Reviewer's quote

...I work customer service and always offer a receipt as the person purchased product with their money. I like to keep track monthly..

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...As you can understand, I will no longer consume your products and rest assured that I will make sure to share the story of bad customer service And lack of concern for your patrons with all my acquaintances. Happy 4th of July..

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Quality of Food
2.2 (319 reviews)
2 (941 reviews)
Reviewer's quote

No sense in promoting a five dollar box when the quality of food is terrible cardboard for a hamburger french fries for dinner cold..

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...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

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Location
2.9 (314 reviews)
2.5 (914 reviews)
Reviewer's quote

...Store location never answer phone and never received a call back from customer service after complaint was documented 2 weeks later and they have my money and my order still has not been completed:poop:..

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...I have been to this location before when the dining room was open and I was hard pressed to find a clean table and the floor was dirty..

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Price Affordability
2.5 (307 reviews)
2.5 (899 reviews)
Reviewer's quote

I need to know the items and the price on the monster roast beef sandwich at hardees in murphysboro il. :shrugging. R...

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...I would guess one reason is the price of the food. Ok never mind that for a minute. Let's talk about food quality...

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Hardees and KFC Pros and Cons

Pros
  • Food
  • Leaving
  • Bisquits
  • Good chicken
  • Zero at this point
  • Taste
Cons
  • Service
  • Long wait
  • Cold food
  • Poor customer service
  • Staff attitude
  • Worse customer service by the manager on duty

Hardees and KFC Most Positive Reviews

Top rated reviews
5

Mile high burger not what was avertized

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5

Clean,good food but pot chicken?where the chicken ?

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5

We went to Hardee's today for breakfast admittedly we placed the wrong order. However when my husband went back to the...

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5

went to KFC twice in two weeks and both times my ordered at the drive thru were wrong. Ask specifically not to put any w...

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Hardees and KFC Most Critical Reviews

Lowest rated reviews
1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

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1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

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1

THIS IS FROM DUBAI. UAE, JABEL ALI, I HAVE MADE AN ORDER ON SUNDAY 31/08/2014 AT 08:20PM FROM HARDEES, ORDER WAS WORTH 8...

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1

I went to pick up lunch for my working guys and went thru the drive thru. I ordered and asked how much would it be. The...

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Hardees and KFC Latest Reviews

Recent published reviews
1

My food was cold and the manager was rude to me over the phone her name if Jessica

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No votes

upon my last visit to kfc i asked for fresh food and instead i received stale dry hard expired food. kfc is operated by...

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1

Went into Hardees on Lane Ave in Jacksonville Florida. Three employees behind the counter demanded I put on a mask....

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2.2

I walk in to make a order, young man asked am I ready to make an order, I said yes and he walked off, he walked past...

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Hardees and KFC Products and Services

Most reviewed product and services
  • Hardees Customer Care (97 reviews)
  • Hardees Manager (71 reviews)
  • Hardees Drive-through (42 reviews)
  • Kfc Customer Care (317 reviews)
  • Kfc Chicken (268 reviews)
  • Kfc Manager (183 reviews)