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  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $332 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
  • Pricing 4
  • Most of their items 3
  • Quality 3
  • Variety of merchandise 3
  • Products 2

Customers don't like

  • Arrogant employees4
  • Product4
  • Customer sevice and quality3
  • Replacement part not available2
  • Shipping2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 303 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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