PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harbor Freight Tools and Porter Cable as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harbor Freight Tools
Porter Cable

Harbor Freight Tools and Porter Cable Overview

Total reviews
600
30
Company responses
0
0
Issues resolved
4
0

Harbor Freight Tools and Porter Cable Consumer Ratings

Rank
90 out of 931 in Equipment category
238 out of 931 in Equipment category
Customer service
92 in category
143 in category
Price Affordability
52 in category
151 in category
Website
85 in category
193 in category
Product or Service Quality
60 in category
142 in category

Harbor Freight Tools and Porter Cable Rating Details

Customer service
1.6 (213 reviews)
1.1 (14 reviews)
Reviewer's quote

...Plus if you call there customer service as the store paperwork says to do. The phone numbers say they no longer do customer service over the phone..

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Called to late for customer service..

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Price Affordability
3.4 (177 reviews)
2.3 (9 reviews)
Reviewer's quote

Supervisor will only price match if I go back to the store (6 hours round trip) by the time I got ahold of someone at the store, I only have 2 hours to get there for them to give me the sale price But they’re made it clear that they’re more then happy to give me a full refund..

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My wife ordered a dewalt 10 piece combo set and it still has not came can u please let me know what is going

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Website
2.7 (176 reviews)
1.6 (8 reviews)
Reviewer's quote

What a set of Steel folding ramps online missing one part complaint department closed due to Coronavirus store will not honor any online purchases go to website requesting part is just totally ignored many Many Many attempts not a reply..

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Random Orbital Sander 7346 SP is leaving orbital scratches on aluminum plate. l am sanding with 220 grit - 2000 grit to get mirror finish and then polish. Why am l getting orbital scratches?There are contaminates.

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Product or Service Quality
2.1 (170 reviews)
1.2 (10 reviews)
Reviewer's quote

I go in the store the next day and the manager takes the box slams it on the counter in my face and tell me to leave basically because he said thats not the product they sold me when in fact it was because the item I bought was for my restaurant so I had everything on camera that I was willing to...

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...Trying to find out if Porter Cable still stands behind their product..

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Harbor Freight Tools and Porter Cable Pros and Cons

Pros
  • Variety of merchandise
  • Some good tools
  • Quality
  • All good
  • All
Cons
  • Customer service
  • Customer sevice and quality
  • Product
  • Non

Harbor Freight Tools and Porter Cable Most Positive Reviews

Top rated reviews
5

Asked for assistance was told they couldnt they were busy, then when I asked if they had a pack of nuts and bolt other...

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No votes
5

I purchased 2 18 volt ni-cad drill drivers about 3 months ago.The batteries will not hold a charge.I returned them to st...

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No votes

Harbor Freight Tools and Porter Cable Most Critical Reviews

Lowest rated reviews
1

I was working for a shop we machines plastics and non-ferrous metals. I told my manager we might want to try high...

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1

You win! I held on for 32 minutes and could not find any more desk work.
When you think it fits your scheduler and have s...

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1

I've spent allot of money there ! One Sunday went in at 5:45 I was told by 4 employees that they close at 6pm I told...

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1

I purchased a 4" RESTORER Model#PXRA2676 KIT. From Woodcrafters in Parkersburg, WV approximately three months ago, howev...

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Harbor Freight Tools and Porter Cable Latest Reviews

Recent published reviews
2.8

I'm an employee at Harbor Freight in Victorville California, I was working tonight and I was verbally assaulted with...

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No votes

Havent heard from them regarding a request for fixing the nail gun

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No votes

I ordered the sawmill extension.6'4" to be able to cut longer trees!!! But guess what i ordered it June 23 and paid 123....

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No votes

Still no response about any of my *** so i quess now i sue

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Harbor Freight Tools and Porter Cable Products and Services

Most reviewed product and services
  • Harbor Freight Tools Customer Care (63 reviews)
  • Harbor Freight Tools Manager (63 reviews)
  • Harbor Freight Tools Coupon (22 reviews)
  • Porter Cable Drill (1 review)
  • Porter Cable Shipping Service (1 review)