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  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $332 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Pricing 4
  • Most of their items 3
  • Quality 3
  • Variety of merchandise 3
  • Products 2

Customers don't like

  • Arrogant employees4
  • Product4
  • Customer sevice and quality3
  • Replacement part not available2
  • Shipping2
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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Friendly 4
  • People 3
  • Clean facility 2
  • Salesman 1
  • That napa finally came through 1

Customers don't like

  • Product quality3
  • Employees2
  • Ignorance2
  • Parts quality2
  • Restocking fee1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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