Harbor Freight Tools vs Napa Auto Parts

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  • 1 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $35.9K CLAIMED LOSSES
  • $297 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Pricing 4
  • Most of their items 3
  • Quality 3
  • Variety of merchandise 3
  • Products 2

Customers don't like

  • No parts support7
  • Arrogant employees6
  • Management5
  • Product5
  • Shipping4

Products by Harbor Freight Tools

No items

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Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $94.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Staff
  • Friendly 4
  • People 3
  • Not impressed 1
  • That napa finally came through 1
  • Salesman 1

Customers don't like

  • Customer service4
  • Product quality3
  • Quality2
  • Salesman2
  • Quality of parts2

Products by Napa Auto Parts

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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