PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harbor Freight Tools and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harbor Freight Tools
Home Depot

Harbor Freight Tools and Home Depot Overview

Total reviews
534
2488
Company responses
0
0
Issues resolved
3
27

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2488 reviews. It is 1954 reviews more than Harbor Freight Tools received since Feb 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Harbor Freight Tools customer support team and Home Depot customer service.

Harbor Freight Tools and Home Depot Consumer Ratings

Rank
77 out of 1820 in Equipment category
59 out of 614 in Supermarkets and Malls category
Customer service
84 in category
63 in category
Price Affordability
52 in category
53 in category
Website
78 in category
43 in category

Harbor Freight Tools and Home Depot Rating Details

Customer service
1.6 (180 reviews)
1.5 (810 reviews)
Reviewer's quote

...how about that customer service. Never again...

tony

...Worst customer service ever and making a customer wait for install because of your mistake is ridiculous. Sad because I have been a customer for years and now I will never shop there again!!!..

Alysandra
Price Affordability
3.4 (150 reviews)
2.6 (596 reviews)
Reviewer's quote

Supervisor will only price match if I go back to the store (6 hours round trip) by the time I got ahold of someone at the store, I only have 2 hours to get there for them to give me the sale price But they’re made it clear that they’re more then happy to give me a full refund..

Nakita

...HD denied the 11% rebate saying I did not purchase at full price (I received a discount). Sad, no where does it say Black Friday sale items excluded from rebate. All things on sale are sold at a discount...

Yvanna
Website
2.7 (148 reviews)
2.4 (617 reviews)
Reviewer's quote

The contact info on your website does not work? When you click on email, phone, or mail absolutely nothing comes up. Had to google to find phone number?..

PissedConsumer1621775

Home Depot has lost a ton of my business (and others I found out) because of their incredibly horrible, painfully slow, and inefficient website. I given up many times and simply gone to Amazon or another competitor with much better success..

PissedConsumer1726965

Harbor Freight Tools and Home Depot Pros and Cons

Pros
  • Variety of merchandise
  • Quality
  • Pricing
  • Location of store
  • Location
  • Service at the store
Cons
  • Customer service
  • Customer sevice and quality
  • Product
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Harbor Freight Tools and Home Depot Most Positive Reviews

Top rated reviews
5

Asked for assistance was told they couldnt they were busy, then when I asked if they had a pack of nuts and bolt other...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Harbor Freight Tools and Home Depot Most Critical Reviews

Lowest rated reviews
1

I was working for a shop we machines plastics and non-ferrous metals. I told my manager we might want to try high...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Harbor Freight Tools and Home Depot Latest Reviews

Recent published reviews
2.7

I purchased an auto code reader from Harbor Freight in Eastlake, Ohio 44095. I bought this on 10/30/2019 at 9:30am...

Read all 534 reviews
1.1

Immediately filed rebate for $200 (John Deere fathers day promo), it is now almost 6 months. tried chat which is NEVER...

Read all 2488 reviews

Harbor Freight Tools and Home Depot Products and Services

Most reviewed product and services
  • Harbor Freight Tools Manager (59 reviews)
  • Harbor Freight Tools Customer Care (54 reviews)
  • Harbor Freight Tools Coupon (22 reviews)
  • Home Depot Customer Care (208 reviews)
  • Home Depot Delivery Service (154 reviews)
  • Home Depot Installation (146 reviews)