PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harbor Breeze and Hunter Fan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harbor Breeze
Hunter Fan

Harbor Breeze and Hunter Fan Overview

Total reviews 187 76
Company responses 0 0
Issues resolved 0 0

Harbor Breeze and Hunter Fan Consumer Ratings

Rank
276 out of 1849 in Appliances and Electronics category
435 out of 1849 in Appliances and Electronics category
Customer service
216 in category
255 in category
Product or Service Quality
215 in category
326 in category
Value for money
158 in category
228 in category
Price Affordability
242 in category
320 in category

Harbor Breeze and Hunter Fan Rating Details

Customer service
1.5 (80 reviews)
1.4 (36 reviews)
Reviewer's quote

This is the worst customer service ever. Been trying to talk to someone for 6 months now, 6 months..

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I think this is the worst customer service experience I have ever had. I called three different times, twice no one answered when they put me through to someone and the third time she put me on hold for just a minute to take my name and number and never got back to me after at least a five minute...

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Product or Service Quality
1.8 (74 reviews)
1.4 (38 reviews)
Reviewer's quote

...I'm pretty disappointed with the service I received..

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I ordered and paid for a fan, waited for and paid a professional to install it only to find that the motor was bad, when we called customer service instead of help or an apology we were told to return it via the web site or store where we purchased it So I can pay to ship it back, maybe get another...

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Value for money
2.2 (72 reviews)
2 (32 reviews)
Reviewer's quote

One day the fan worked; the next day it just stopped. After a certified electrician evaluated the fan, it proved to be a burned out motor. Researching the Internet showed that burned out motors was very common with Harbor Breeze. It is my contention that the fan should be under warranty, but Lowes...

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...0 minutes two hours later I had to call customer service again and go through your voicemail from *** then I was called it would be at least 10 more minutes I value my time I do not have time to be put in a whole transfer from voicemail to voicemail and back-and-forth that I was told to go online itll be very easy to do always was it was for the item I needed it cost ...

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Price Affordability
2.6 (72 reviews)
2.3 (32 reviews)
Reviewer's quote

Numerous calls and emails - only one email response... 47... yes 47 minutes on hold out of sheer spite to try and get a hold of someone all to no avail. It is basically hopeless to get support from these people.

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...They asked for my model number and 3 others for the same price and No response..

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Harbor Breeze and Hunter Fan Pros and Cons

Pros
  • Fan looked good
  • I like the fan
  • Fans usually work great
  • Quiet
  • Looks of fan
  • I loved it
Cons
  • Very poor customer service
  • No customer service support
  • Having trouble finding replacement parts
  • Customer service
  • Defected pieces and customer service
  • Product or customer service

Harbor Breeze and Hunter Fan Most Positive Reviews

Top rated reviews
5

Store replaced fan for us

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5

I have had one for 30 years and now it is time to let go, it has come loose and I figured if I have had it for this long...

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5

Hi.. Josh was very helpful and is sending me a new transmitter and remote .. I’m hoping he sends me both because if...

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5

My Hunter replacement quit working after 1 yr. and 10 mo. of great service. This morning I called Customer Service and h...

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Harbor Breeze and Hunter Fan Most Critical Reviews

Lowest rated reviews
1

The relay in the light kit caught in fire after 6 months. Then Lowe’s doesn’t carry the replacement part or handles the...

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1

I bought 2 items that said would ship in 25 hrs, I also paid extra money for shipping just in case, 3-4 day. It shows...

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1

Had a five blade ceiling fan w light fixture that quit responding to the remote. Light fixture quit responding first the...

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1

Ordered a Hunter Fan Sentinel 59211. The 'blade nuts' (the little round buttons you see that are used to attached the...

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Harbor Breeze and Hunter Fan Latest Reviews

Recent published reviews
3.5

Numerous calls and emails - only one email response... 47... yes 47 minutes on hold out of sheer spite to try and get a...

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1

Humming sound too loud on all speeds, I have other hunter fan that I love.

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1

I have a fan that when I can home the arm was on the floor. Cannot find a manual or parts list for this fan. When you...

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2.5

Still haven't received parts , they should have been here already

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Harbor Breeze and Hunter Fan Products and Services

Most reviewed product and services
  • Harbor Breeze Ceiling Fan (49 reviews)
  • Harbor Breeze Ce-peh44bcw5mc Ceiling Fan (2 reviews)
  • Hunter Fan Ceiling Fan (23 reviews)
  • Hunter Fan Duncan Ceiling Fan (3 reviews)
  • Hunter Fan Sentinel 52 Ceiling Fan (1 review)