PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Luxor Linens and Happy Satchels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Luxor Linens
Happy Satchels

Luxor Linens and Happy Satchels Overview

Total reviews
Company responses
Issues resolved

Happy Satchels was first mentioned on PissedConsumer on Dec 27, 2017 and since then this brand received 101 reviews. It is 1 review more than Luxor Linens received since Jan 16, 2012.

Luxor Linens and Happy Satchels Consumer Ratings

63 out of 297 in Bed and Bath category
783 out of 4208 in E-commerce category
Customer service
51 in category
407 in category
Exchange, Refund and Cancellation Policy
48 in category
368 in category
46 in category
654 in category

Luxor Linens and Happy Satchels Rating Details

Customer service
1.3 (46 reviews)
1.1 (60 reviews)
Reviewer's quote

At first I thought everything was super smooth as I placed the order over the phone with a very friendly and knowledgable customer service guy…. he confirmed everything with me so I was 1000% precent confident that the order was correct. I specifically wanted the Luxor Linens Valentino (Stripe)...


...Customer service for this company is a joke. You can only email them and it takes a week for a response. I am disputing this purchase as these are the worst blankets made!!!..

Exchange, Refund and Cancellation Policy
1.1 (36 reviews)
1.1 (55 reviews)
Reviewer's quote

...Still no change was sent to me or refunded. I wrote and cancelled the order and was told that I couldn't as it had gone to shipping. I told them I had never received a tracking number, as I had paid extra for trackable shipping...


Their e-mails were so sweet and caring and when I asked for a full refund, they told me I would get a full-refund for all 6 banks (of which I had only received 4 over a period of 6-8 months, if I would pay the postage to return them to Singapore or China. I did (cost $35. 00 postage) and have never...

Anita N
2 (28 reviews)
1.1 (53 reviews)
Reviewer's quote

...The measurements on the Sellers website don’t even come close to the robes now. Their website says a 63” sweep around the bottom, they are now 50” that’s 13”. Seller sent another robe (doing me a favor no shipping)...


...The website doesn't exist anymore. The only way you can contact them is through an email they give you and i keep getting "Irene", who tells me to be patient, it's coming blah blah. It's not coming...


Luxor Linens and Happy Satchels Pros and Cons

  • Product
  • Look of the product
  • Quality and fast delivery
No votes
  • Horrendous customer service
  • Hard to contact
  • Poor quality product
  • Anything about this fraudulent company
  • Never getting my order and getting no help from customer service
  • Paying money for items that never came

Luxor Linens and Happy Satchels Most Positive Reviews

Top rated reviews

Bought a set of bamboo sheets with a Living Social code. There has been no confirmation from Luxor even though LS have s...


Like many have said I’m pissed & this company sucks!! I ordered my blanket 2 weeks before Christmas & today is Jan 16,...

Luxor Linens and Happy Satchels Most Critical Reviews

Lowest rated reviews

Horrible customer service! My order is weeks old yet nothing from them about delivery, no replies to emailing Customer...


Paid $300 and waited 2 months for an extra chunky knit blanket. Is nothing like advertised. It’s a joke and so cheap....

Luxor Linens and Happy Satchels Latest Reviews

Recent published reviews

I contacted the company who have apologised for their error and have offered to send the right product and not require a...

Read all 100 reviews

Ordered blanket. Received way after Christ and it was terrible quality. It was a joke!!!

Read all 101 reviews

Luxor Linens and Happy Satchels Products and Services

Most reviewed product and services
  • Luxor Linens Sheet Set (2 reviews)
  • Luxor Linens Towel (1 review)
  • Happy Satchels Shipping Service (42 reviews)
  • Happy Satchels Blanket (25 reviews)
  • Happy Satchels Chunky Knit Throw Blanket (7 reviews)