PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Hansgrohe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Hansgrohe

Moen and Hansgrohe Overview

Total reviews
138
0
Company responses
0
0
Issues resolved
3
0

Moen and Hansgrohe Consumer Ratings

Rank
43 out of 295 in Pools, Spas and Plumbing Supplies category
30924 out of 47853 in Miscellaneous category
Product or Service Quality
32 in category
No votes
Customer service
25 in category
No votes
Website
39 in category
No votes

Moen and Hansgrohe Rating Details

Product or Service Quality
2.1 (70 reviews)
No votes
Reviewer's quote

Unable to contact anyone about defective product and defective replacement parts. They hide computer answering system and then claim very long wait times to speak with anyone. Hours not minutes...

Rick H

No items

Customer service
2.2 (70 reviews)
No votes
Reviewer's quote

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

PissedConsumer1723483

No items

Website
2.5 (62 reviews)
No votes
Reviewer's quote

I went on Moen's website and downloaded a page which had our faucet blown apart with all the part numbers on it. I called Moen and talked to Peter in customer service. I explained everything to him and he is sending us a new hose at NO Cost! He was very professional and said we should have it...

PissedConsumer1121387

No items

Moen and Hansgrohe Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
No votes
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet
No votes

Moen and Hansgrohe Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

No votes

Moen and Hansgrohe Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

No votes

Moen and Hansgrohe Latest Reviews

Recent published reviews
1.7

Bought the Moen Caldwell kitchen faucet in March or this year. Had to replace the cartridge on the hot side about a...

Read all 138 reviews
No votes

Moen and Hansgrohe Products and Services

Most reviewed product and services
  • Moen Faucet (51 reviews)
  • Moen Customer Care (22 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Hansgrohe Faucet (1 review)