PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Hansgrohe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Hansgrohe

Moen and Hansgrohe Overview

Total reviews
162
0
Company responses
0
0
Issues resolved
3
0

Moen and Hansgrohe Consumer Ratings

Rank
47 out of 255 in Pools, Spas and Plumbing Supplies category
1212 out of 9222 in Miscellaneous category
Product or Service Quality
33 in category
No votes
Customer service
27 in category
No votes
Price Affordability
53 in category
No votes
Value for money
27 in category
No votes

Moen and Hansgrohe Rating Details

Product or Service Quality
2 (82 reviews)
No votes
Reviewer's quote

...I called Moen, and the customer service rep said that I needed replacement cartridges, and they were sent to me free of charge, except that I had to pay a plumber $105. 00 to change them. Well, it is July 2020, and guess what? The faucet handles are squealing again...

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No items

Customer service
2.1 (80 reviews)
No votes
Reviewer's quote

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

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No items

Price Affordability
2.5 (71 reviews)
No votes
Reviewer's quote

...I paid premium price for this faucet but it’s broke after 6 years and the wait time for customer service is very slow & they are not professionally trained at all. Nxt time I will buy other brand instead..

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No items

Value for money
2.1 (70 reviews)
No votes
Reviewer's quote

...Save yourself time and money and go with Delta!..

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No items

Moen and Hansgrohe Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
No votes
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Warranty is not any good
No votes

Moen and Hansgrohe Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

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No votes
5

Had a leaky Moen faucet, emailed Moen. In a couple of days I got a response from them asking for a picture of my...

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No votes

Moen and Hansgrohe Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

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No votes
1

Customer phone service .... Is horrible.

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No votes

Moen and Hansgrohe Latest Reviews

Recent published reviews
1

I purchased the Moen Banbury kitchen faucet in August 2015. The handles started loudly squealing in June 2018. I called...

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No votes
2.6

This is the second time the sink is leaking. First time everything went great, sent the part out for free, I put it in,...

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No votes

Moen and Hansgrohe Products and Services

Most reviewed product and services
  • Moen Faucet (53 reviews)
  • Moen Customer Care (23 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Hansgrohe Faucet (1 review)