PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shaws and Hannaford Supermarket as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hannaford Supermarket

Shaws and Hannaford Supermarket Overview

Total reviews
Company responses
Issues resolved

Shaws was first mentioned on PissedConsumer on Apr 28, 2008 and since then this brand received 348 reviews. It is 220 reviews more than Hannaford Supermarket received since May 28, 2008.

Shaws and Hannaford Supermarket Consumer Ratings

51 out of 622 in Food Stores category
24 out of 482 in Supermarkets and Malls category
Customer service
38 in category
22 in category
Diversity of Products or Services
63 in category
30 in category
Discounts and Special Offers
37 in category
29 in category

Shaws and Hannaford Supermarket Rating Details

Customer service
2.2 (138 reviews)
2.3 (59 reviews)
Reviewer's quote

I spoke with James in customer service. He was pleasant and compassionate and took note of my problem. I do take issue with the name of this site...


...The customer service desk showed excellent Support and corrected the price. Thanks for your Support Farmington Maine Hannafords..

Jeff B
Diversity of Products or Services
2.8 (128 reviews)
3 (48 reviews)
Reviewer's quote

More and more when products run out it’s days before more are restocked. Customers reach into open cooked chicken wings vat and walk around the store eating them-leaving bones all over the floor OFTEN! Asians pick through grapes(multiple bags) looking for ALL perfect grapes-CONSTANTLY-leaving bags...


...Should be like it use to when you could order by the pound! Please bring it back! Grab and go doesn’t work for all products!..

Discounts and Special Offers
2.7 (127 reviews)
2.8 (47 reviews)
Reviewer's quote

...Also with everyplace else, you NEED their app to get discounts. Many retired persons or those on fixed income who cannot afford or have NO interest in the internet can use discounts. JUST OFFER THE DISCOUNTS FOR ALL!!! NOT THAT FRIGGIN HARD TO UNDERSTAND!!!..


Bought some NY strips steak on special 7-14 days ago. I thought $6 a pound seems cheap, and yes you certainly get what you paid for. Defrosted and cooked on the outside grill...

W. S

Shaws and Hannaford Supermarket Pros and Cons

  • Thought it was getting better
  • Staff help
  • Products
  • That it is clean
  • Love hannaford to go
  • Clean
  • Was treated very poorly
  • See my complaint submission why else do you think im here
  • Rude woman who bagged my groceries
  • Bad customer service
  • Produce
  • Customer service

Shaws and Hannaford Supermarket Most Positive Reviews

Top rated reviews

I have asked and asked why you do not carry Tropicana Orange Tangerine Orange Juice at your store in Ellsworth, Maine?...


Since my complaint with the filling of the lemon doughnuts, it has improved 100%.

Shaws and Hannaford Supermarket Most Critical Reviews

Lowest rated reviews

I was in the Shaws Store located at in Dover, NH (851 Central Avenue) and have never experienced such terrible customer...


I am 72 and have been a loyal Red & White, Cottles, Sampson and Shop and Save customer in 3 states and never shop the...

Shaws and Hannaford Supermarket Latest Reviews

Recent published reviews

constantly moving location of ashland (mandatory) trash bags ( now kept at registers ) EXCEPT They are ALWAYS OUT OF...

Read all 348 reviews

The Ellsworth store has gone progressively worse in the past year. They seldom have more than one checkout open in an...

Read all 128 reviews

Shaws and Hannaford Supermarket Products and Services

Most reviewed product and services
  • Shaws Manager (43 reviews)
  • Shaws Customer Care (40 reviews)
  • Shaws Cashier (23 reviews)
  • Hannaford Supermarket Customer Care (21 reviews)
  • Hannaford Supermarket Manager (7 reviews)
  • Hannaford Supermarket Website (3 reviews)