PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Market Basket and Hannaford Supermarket as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Market Basket
Hannaford Supermarket

Market Basket and Hannaford Supermarket Overview

Total reviews
Company responses
Issues resolved

Hannaford Supermarket was first mentioned on PissedConsumer on May 28, 2008 and since then this brand received 129 reviews. It is 41 reviews more than Market Basket received since May 27, 2014.

Market Basket and Hannaford Supermarket Consumer Ratings

34 out of 622 in Food Stores category
24 out of 482 in Supermarkets and Malls category
Product or Service Quality
45 in category
22 in category
Diversity of Products or Services
24 in category
29 in category
Customer service
59 in category
22 in category

Market Basket and Hannaford Supermarket Rating Details

Product or Service Quality
2.4 (42 reviews)
2.5 (56 reviews)
Reviewer's quote

The price and quality of their food is not the best, Today i watched an employee eating grapes out of the bag as shelve. This is not the first time i have seen emply eating in front of the customers and to tell me you need to watch (!) old lady shopping. I spent over $250 weekly sometimes less and...

Roberta P

...The customer service desk showed excellent Support and corrected the price. Thanks for your Support Farmington Maine Hannafords..

Jeff B
Diversity of Products or Services
3.2 (40 reviews)
3 (48 reviews)
Reviewer's quote

Overall will never go back to MB THEIR products are inferior to any other supermarkets and many customers are lower class of people. People fighting in parking lots over a space. Grepping food out of peoples hands i hope all their close down..


...Should be like it use to when you could order by the pound! Please bring it back! Grab and go doesn’t work for all products!..

Customer service
2 (39 reviews)
2.3 (59 reviews)
Reviewer's quote

...Now the customer service line is closed and I can’t get my vehicle..


...Yes customer service positions in retail are not sunshine & rainbows, but no need to be treated this way repeatedly!..


Market Basket and Hannaford Supermarket Pros and Cons

  • Convenience
  • Low pricing for some items
  • Most staff friendly
  • That it is clean
  • Love hannaford to go
  • Clean
  • Bad and rude customer service
  • Bad produce prices keep going up seems like every other day
  • When market basket had a monopoly
  • Bad customer service
  • Produce
  • Customer service

Market Basket and Hannaford Supermarket Most Positive Reviews

Top rated reviews

I can only say Cashier # 406 Hanna Q - we all have bad days, but I was amazed at the negativity from this cashier, when...


Since my complaint with the filling of the lemon doughnuts, it has improved 100%.

Market Basket and Hannaford Supermarket Most Critical Reviews

Lowest rated reviews

I have been a loyal Demoulas (when it was called Demoulas') for over 40 years. I have been shopping at the Rowley and N...


I am 72 and have been a loyal Red & White, Cottles, Sampson and Shop and Save customer in 3 states and never shop the...

Market Basket and Hannaford Supermarket Latest Reviews

Recent published reviews

I bought 4 loafs of seeded MB rye bread and all the bread had large holes in almost every slice, looks like mice got at...

Read all 88 reviews

Loyal customer since chain opened in Morrisville, Vt, over a decade. Seriously considering switching to on-line...

Read all 129 reviews

Market Basket and Hannaford Supermarket Products and Services

Most reviewed product and services
  • Market Basket Manager (7 reviews)
  • Market Basket Customer Care (6 reviews)
  • Market Basket Cashier (5 reviews)
  • Hannaford Supermarket Customer Care (21 reviews)
  • Hannaford Supermarket Manager (7 reviews)
  • Hannaford Supermarket Website (3 reviews)