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Hanks Fine Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $47.7K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service while in the store 2
  • Steve 1
  • Sam yamani as a sales representative 1
  • Sales staff 1
  • Products before they broke 1

Customers don't like

  • Customer service3
  • Poor service2
  • Poor quality2
  • Inconvenient and wait for product2
  • Being lied to about warrany claims2
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 870 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality13
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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