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  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $16.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • It was a great magazine when it started 16
  • Magazine 11
  • Tool testing 5
  • Information 5
  • I got tools to try out and got my magazine 5

Customers don't like

  • That they broke their contract8
  • We didnt get what was promised7
  • No longer get what the membership offered7
  • Stopped getting my lifetime membership benifits years ago4
  • Lifetime is lifetime not when we feel like it is long enough4
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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Ripp off 5
  • Published book 5
  • Prompt service 3
  • Beginning 3
  • Value of basic publishing package 2

Customers don't like

  • Given the runaround5
  • Give you the run around5
  • Poor customer service4
  • Want authors money not sales focused3
  • Unresponsive to customer needs after they got your money3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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