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  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $16.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • It was a great magazine when it started 16
  • Magazine 11
  • Tool testing 5
  • Information 5
  • I got tools to try out and got my magazine 5

Customers don't like

  • That they broke their contract8
  • We didnt get what was promised7
  • No longer get what the membership offered7
  • Stopped getting my lifetime membership benifits years ago4
  • Lifetime is lifetime not when we feel like it is long enough4
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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Old classic site your pictures were never lost on old site 9
  • Old site much better 6
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Customer service11
  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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