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Hancock and Moore

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $14.8K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.9
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Quality of the leathers used 1
  • Made in america and expected quality 1

Customers don't like

  • Their quality or customer service1
  • Quality or customer service1
  • Poor customer service1
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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 857 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality14
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1382350

I love both of my Hancock and Moore executive chairs for work and our H&M Austin Couch and reclining chairs at work. H&M makes great products.