PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microtel Inn and Hampton Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microtel Inn
Hampton Inn

Microtel Inn and Hampton Inn Overview

Total reviews 185 101
Company responses 0 0
Issues resolved 0 0

Microtel Inn and Hampton Inn Consumer Ratings

Rank
184 out of 1321 in Hotels and Resorts category
207 out of 1321 in Hotels and Resorts category
Value for money
81 in category
117 in category
Customer service
120 in category
179 in category
Price Affordability
112 in category
145 in category
Location
139 in category
154 in category

Microtel Inn and Hampton Inn Rating Details

Value for money
2 (88 reviews)
1.9 (23 reviews)
Reviewer's quote

They stole money in may and tried again oct. 25th 5 times they are being monitored tell people to stay clear of them don't give any credit cards to them pay in cash it will save you from all charges when you are not there they keep all information on any credit cards used just to steal more money...

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...00 six days and they did not indicate on their website that the pool was "temporarily closed", I wanted a portion of my money back. Instead they offered a couple of movie tickets. They only thing they knew about was was the free shuttle bus to their casino...

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Customer service
1.6 (87 reviews)
1.3 (38 reviews)
Reviewer's quote

Payed $200 for two nights to get bite by “ I say bedbugs” the Manager says “fleas” either way I WAS BITTEN BY BUGS!! Very poor customer service from the manager- DON’T ARGUE WITH A UNSATISFIED CUSTOMER THAT WAS BIT IN YOUR HOTEL ABOUT WHAT KIND OF BUG IT IS!..

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...Then the customer service lady was beyond rude. Now that we have gotten our keys the building is dirty. From the hallways to the room...

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Price Affordability
2.4 (85 reviews)
2 (31 reviews)
Reviewer's quote

So the price for the room meh no fridge or microwave but charge 50 dollars...

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I just am writing to inform and let you know that the price for the hotel did not reflect the quality and that it might want to get looked into. We stayed there another time 2 years ago and there was close to 40 of us and with this last experience I doubt our group will ever stay at a Hampton inn...

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Location
2.9 (83 reviews)
2.7 (22 reviews)
Reviewer's quote

...Would never stay or recommend this location. Should have left but it was late, and I was tired of driving. Was terrible for even a budget hotel..

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Perhaps evaluation of charging a deposit for a pet with consideration of room location would prove beneficial if “people here for work” require decreased sound. There were children running up and down the hall, blaring televisions and folks in and out for ice or whatever else. Yet, no one...

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Microtel Inn and Hampton Inn Pros and Cons

Pros
  • Room setup
  • Front desk staff
  • Decent breakfast
  • Availability
  • Theifs
  • Oatmeal
Cons
  • It was a terrible experience
  • Service
  • Terrible customer service
  • Customer service
  • Incredibly rude staff
  • Poor guest services

Microtel Inn and Hampton Inn Most Positive Reviews

Top rated reviews
5

I WAS TRAVELING TO MONTREAL OTTAWA FROM DOWNTOWN TORONTO. I STOPPED AT YOUR MICROTEL LOCATION JUST OUTSIDE OF OTTAWA ON...

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5

i have worked for hampton inn downtown cincinnati and there is no parking for the empolyees.. we was told that we need...

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4.5

My job told me that Kelly entered the room without permission took photos and sent them to my job she also expressed...

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3.8

I rented the meeting room for an event on March 7, 2015. I was told that the rental fee was $125.00. The event went...

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Microtel Inn and Hampton Inn Most Critical Reviews

Lowest rated reviews
1

Stayed at the Microtel in Arlington TX. The place is a total dump. Drugs, rude employees, photos of the motel on their...

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1

Hampton Inn’s Inns and Suites Criminal Ring Motel Hotel Hilton Fraud ID Theft Card Credit Corporate Coverup Ebay Paypal...

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1

Spent night at Microtel Hotel, 3121 Wellington Place, Janesville, WI on March 8, 2016, room 113 and ended up with bed...

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1

twice within three days I booked through Priceline. The rooms were 106.00 and 127.00. These amounts were taken off my c...

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Microtel Inn and Hampton Inn Latest Reviews

Recent published reviews
No votes

I was charged 60 dollars for a room fee to ensure there were no Damages and I never received my money back

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No votes

Stayed there for 3 nights it was about $ 140 per night. Sunday morning I noticed that I had red marks on my neck. Then...

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1

Flight got cancelled till next day. They cancelled my reservation and kept my 4 note stay $$$ They never picked up the...

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No votes

I checked in pleasantly enough into the Rapid City, South Dakota however, as the night wore on things went from...

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Microtel Inn and Hampton Inn Products and Services

Most reviewed product and services
  • Microtel Inn Room (44 reviews)
  • Microtel Inn Customer Care (21 reviews)
  • Microtel Inn Sanitary Conditions (21 reviews)
  • Hampton Inn Customer Care (11 reviews)
  • Hampton Inn Room Booking (6 reviews)
  • Hampton Inn Manager (3 reviews)