PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hamilton Beach and Keurig as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hamilton Beach
Keurig

Hamilton Beach and Keurig Overview

Total reviews 458 1057
Company responses 0 0
Issues resolved 4 12

Hamilton Beach and Keurig Consumer Ratings

Rank
111 out of 537 in Kitchen and Cooking category
313 out of 2909 in Appliances and Electronics category
Product or Service Quality
125 in category
297 in category
Customer service
107 in category
244 in category
Value for money
102 in category
349 in category
Website
97 in category
294 in category

Hamilton Beach and Keurig Rating Details

Product or Service Quality
1.5
(178 reviews)
2
(465 reviews)
Reviewer's quote

There is no customer service. It's numbers that no one answers. The website says fill this form out, but it redirects to a page where nothing can be filled out or the problem solved...

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I have bought this product twice, once in 2020 and then in 2022. We followed all the maintenance instructions on it. Both of them stop working all the sudden after two years...

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Customer service
1.4
(167 reviews)
2.1
(504 reviews)
Reviewer's quote

...Terrible customer service..

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...Customer service Jan 14 2024. My descale light wont turn off and Ive descaled 3 times. I sent my receipt and pictures of pot and the code on pot The rep said Id receive a new pot within 14 days...

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Value for money
1.8
(148 reviews)
2.2
(441 reviews)
Reviewer's quote

...I spent good money thinking I was getting the best product out there. I really need to know if I can take this iron apart and clean something or just end up throwing it away and buying a different brand of iron. I'm very upset I'm 70 years old and I'll fix income...

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Spend a lot of money on your machines to have them fail I went thru 4. Motors have burned out in 3 1 never worked. How do you recommend that history to customers..

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Website
1.9
(143 reviews)
2.5
(413 reviews)
Reviewer's quote

...They have the nerve to post a couple of customer service phone numbers online but the message is to visit their website..

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...I think your customer service and coffee makers are a scam! I will find every website and store and leave a very negative review..

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Hamilton Beach and Keurig Pros and Cons

Pros
  • Liked when it worked
  • Original product i purchased before it broke
  • Flexibility to brew a pot and single serve
  • Convenience of single brew
  • Convenience of 1 cup of coffee at a time
  • Convenient
Cons
  • Wasted money
  • Customer service
  • Length of life of the products
  • Customer service
  • Indifference to client needs
  • Redundant defects

Hamilton Beach and Keurig Most Positive Reviews

Top rated reviews
5

Hello, I bought an iron from Walmart. The iron has burned The iron has a warranty for 10 years,we need get another...

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5

We have 2 Keurigs - and support your decision to stop advertising on Hannity. Thanks for doing the right thing!

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5

need a replacement lid for my hamilton beach crockpot, where can i make a purchase to get one. Also it is a 6 quart...

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5

It seems to me the pump is bad or cloged. This would involve undoing the the system. It pumps drips and stops? What can...

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Hamilton Beach and Keurig Most Critical Reviews

Lowest rated reviews
1

They sold us 2 defective brewmasters in 2 months, they refuse to honor the warranty! $90 down the drain!!! Do not...

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1

Placed 2 separate orders within less than 2 months time. Boxes arrived, but items missing. What about the coupons for...

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1

I have 3 different HB products and have had problems with all 3. Personal blender, lid cracked, emailed them pictures...

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1

This is my second kuerig after years of service I retired my first. The new kuerig attract roaches. I tried to repair...

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Hamilton Beach and Keurig Latest Reviews

Recent published reviews
1.3

I purchased a new HB toaster from Walmart. The dang heating element broke after only two months of moderate use!...

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2

I just bought a new Keurig. Today and I opened it. I set it up. I know how to do this. Ive been using Car for many...

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No votes

Breadmaker does not get hot enough to bake bread no matter what settings I use bread just gets drier not brown

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No votes

Non-English as first language woman tried to help. Made me repeat everything. Said she would send info on returning...

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