PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hallmark and Tide as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hallmark
Tide

Hallmark and Tide Overview

Total reviews 59 547
Company responses 0 0
Issues resolved 0 1

Hallmark and Tide Consumer Ratings

Rank
676 out of 3121 in E-commerce category
32 out of 184 in Household Essentials category
Customer service
372 in category
20 in category
Product or Service Quality
349 in category
28 in category
Website
330 in category
33 in category
Exchange, Refund and Cancellation Policy
403 in category
23 in category

Hallmark and Tide Rating Details

Customer service
1.3 (13 reviews)
2 (153 reviews)
Reviewer's quote

For such a large and long standing company, I'm shocked at the lack of customer service. Granted this was following a pandemic, but most companies have migrated to WFH jobs for their employees. It should not take 24 hours for them to respond to an order problem during business hours on a weekday...

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The contact number on the back of your Tide bottle didn’t get me your customer service, but instead took me to A HIGH PRESSURE SALES LINE FOR A MEDICAL ALERT DEVICE YOU WEAR AROUND YOUR NECK. I supposed I got sent there when I was asked my age I told them I was over 60. When I asked to be...

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Product or Service Quality
1.7 (11 reviews)
1.9 (186 reviews)
Reviewer's quote

I am a Platinum Member and this only shows how much I admire and love the Hallmark products. Today, August 4th,2017 I and my husband decided to visit one of the location that we seldom visit due to location itself which is quite a distance from our house and work. We intentionally drove at least...

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...Product comes off on your hands when using..

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Website
2.5 (10 reviews)
2.1 (152 reviews)
Reviewer's quote

Ordered online, paid for expedited shipping, never received order, cannot get anyone to answer phone or respond to email. It's been 3 weeks and I've made numerous attempts.

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...Just *** Also u got 2 stars on this website...

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Exchange, Refund and Cancellation Policy
1.1 (9 reviews)
2 (137 reviews)
Reviewer's quote

I went in a store in Centerville, OH to exchange a couple of "pop jewels" for a bracelet I was given by my daughter. The cashier first said I needed a receipt. She looked on the bottom of the jewels and said the color coded stickers weren't there and there was no way she could tell how much they...

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I cancelled my subscription and asked for a refund cuz i didnt know my free trial was over and the said no and i have all ready cancelled..

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Hallmark and Tide Pros and Cons

Pros
  • Send a card without leaving the house during the pandemic
  • I liked the t-shirt
  • Products until this inncodent
  • Product actually works well
  • I love tide
Cons
  • Service i got
  • Thay never came
  • Same sex marriage on movies
  • Ruined my clothing
  • Not keeping customer happy
  • Clothes smell

Hallmark and Tide Most Positive Reviews

Top rated reviews
4.4

She added rewards points for orders I did online where I forgot to add my reward #. Very courteous and helpful!
However I...

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5

The last container of Tide Pods was fine in the beginning. I've purchased Tide Pods many times and love them. My problem...

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3.7

I live in pa and went to the hallmark store in the waterworks. I purchased the nhl ornament and went to the cashier....

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5

I have always loved useing tide. Mountain spring. But now I cant find that smell for (he )washers. Why?

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Hallmark and Tide Most Critical Reviews

Lowest rated reviews
1

On December 16, 2016, my husband, my son and I went into the Hallmark at 5th avenue mall. We were browsing around, and...

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1

Dear Tide company,
About eight months ago, I purchased a Tide Stick and used it to remove ink stains from my backpack an...

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1

My family and I are very disappointed in the Hallmark Commercial showing two men embracing one another. We do not...

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1

I did a survey online 3 months ago about Tide. I've never used the pods before. However, at the end of the survey, it...

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Hallmark and Tide Latest Reviews

Recent published reviews
No votes

I was very upset to find out the 2020 Gone with the Wind Christmas ornament was pulled from stores and rally upset when...

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No votes

I have used the Tide pods since they came out and love them this time I bought the bag with 20 pods but with my...

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No votes

Please reconsider your stance on the new style movies you are starting to show. My family and I have been very avid...

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No votes

I have used Tide Pods since they came out and love them My condo has a small laundry "room" so this time I bought the...

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Hallmark and Tide Products and Services

Most reviewed product and services
  • Hallmark Commercial (3 reviews)
  • Hallmark Deal (2 reviews)
  • Hallmark Rewards Program (1 review)
  • Tide Laundry Detergent (198 reviews)
  • Tide Commercial (105 reviews)
  • Tide Original Scent Pods Laundry Detergent (21 reviews)