PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hallmark and Hobby Lobby as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hallmark
Hobby Lobby

Hallmark and Hobby Lobby Overview

Total reviews 62 697
Company responses 0 0
Issues resolved 0 5

Hallmark and Hobby Lobby Consumer Ratings

Rank
686 out of 3137 in E-commerce category
13 out of 187 in Craft Supplies and Tools category
Product or Service Quality
335 in category
No votes
Advertised vs Delivered
225 in category
No votes
Diversity of Products or Services
366 in category
No votes
Discounts and Special Offers
282 in category
No votes

Hallmark and Hobby Lobby Rating Details

Product or Service Quality
1.7 (11 reviews)
No votes
Reviewer's quote

I am a Platinum Member and this only shows how much I admire and love the Hallmark products. Today, August 4th,2017 I and my husband decided to visit one of the location that we seldom visit due to location itself which is quite a distance from our house and work. We intentionally drove at least...

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...You really need a manager there who understands customer service Instead of opening a register he sorted through returned stuff in carts . Left in line and never going back. Michaels has better customer service...

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Advertised vs Delivered
1.8 (11 reviews)
No votes
Reviewer's quote

Ordered online, paid for expedited shipping, never received order, cannot get anyone to answer phone or respond to email. It's been 3 weeks and I've made numerous attempts.

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I ordered two cathedral window arches (wall decor), both items were paid for, and only one item was delivered. The delivered item is incorrect and looks nothing like the item pictured online. I have reached out to customer service 4+ times with absolutely no response...

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Diversity of Products or Services
2.2 (10 reviews)
No votes
Reviewer's quote

...In all of your products &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; services. But now I will not be renewing my subscription nor shopping with Hallmark anymore as long as you keep showing those types of movies. So very very sad..

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...I have enjoyed the wonderful customer services, in every CA store. I expected the same moving to ID. I was shocked with how badly I was treated in the Meridian ID store yesterday...

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Discounts and Special Offers
2.1 (10 reviews)
No votes
Reviewer's quote

Doubtless, Paul Campbell is the absolute WORST leading actor in the Hallmark Movies stable. How more totally to render worthless a Monday evening of Hallmark Movie watching than to find that two listed movies feature Paul Campbell. Not only is the plot line of "Surprised by Love" childish, but...

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...There has to be some kind of sensitivity training teaching their employee's on how to treat EVERY CUSTOMER - with special emphasis on how NOT TO TREAT THE DISABLED..

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Hallmark and Hobby Lobby Pros and Cons

Pros
  • Send a card without leaving the house during the pandemic
  • I liked the t-shirt
  • Products
  • Most of their products
  • Variety of products
Cons
  • Service i got
  • Thay never came
  • Same sex marriage on movies
  • Customer service
  • Poor management
  • Nothing done to correct the situation

Hallmark and Hobby Lobby Most Positive Reviews

Top rated reviews
4.4

She added rewards points for orders I did online where I forgot to add my reward #. Very courteous and helpful!
However I...

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5

I love that the Statesville Hobby Lobby keep there store so neat and clean.

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3.7

I live in pa and went to the hallmark store in the waterworks. I purchased the nhl ornament and went to the cashier....

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5

I just got off work and went into our local hobby lobby while I waited for my brother to come and pick me up. I wanted...

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Hallmark and Hobby Lobby Most Critical Reviews

Lowest rated reviews
1

On December 16, 2016, my husband, my son and I went into the Hallmark at 5th avenue mall. We were browsing around, and...

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1

Hobby lobby had the worst customer service! When u have 2 seperate purchases they wont let you use coupons on both...

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1

My family and I are very disappointed in the Hallmark Commercial showing two men embracing one another. We do not...

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1

I was at hobby lobby around the 26th of Jan. My daughter purchased some floral stems. They rang up full price. There...

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Hallmark and Hobby Lobby Latest Reviews

Recent published reviews
No votes

1) Pushing Lesbianism
2) You need fresh story lines, not the same tired ones.....also, gets confusing when same actresses...

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No votes

This loss was on 10/7/20, at approx. 14:02 pm, on a two lane roadway, and the hobby lobby truck/trailer passed with an o...

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1.8

Doubtless, Paul Campbell is the absolute WORST leading actor in the Hallmark Movies stable. How more totally to render...

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5

I just wanted to thank your company for employees like Patti who works in the picture dept and Holley. They were so...

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Hallmark and Hobby Lobby Products and Services

Most reviewed product and services
  • Hallmark Commercial (3 reviews)
  • Hallmark Deal (2 reviews)
  • Hallmark Cashier (1 review)
  • Hobby Lobby Manager (123 reviews)
  • Hobby Lobby Customer Care (95 reviews)
  • Hobby Lobby Cashier (70 reviews)