PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hakim Optical and Stanton Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hakim Optical
Stanton Optical

Hakim Optical and Stanton Optical Overview

Total reviews
229
491
Company responses
0
0
Issues resolved
4
4

Stanton Optical was first mentioned on PissedConsumer on Aug 1, 2012 and since then this brand received 491 reviews. It is 262 reviews more than Hakim Optical received since Jan 12, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hakim Optical customer support team than with Stanton Optical customer service.

Hakim Optical and Stanton Optical Consumer Ratings

Rank
78 out of 565 in Medical Supplies and Equipment category
116 out of 565 in Medical Supplies and Equipment category
Customer service
62 in category
82 in category
Price Affordability
67 in category
116 in category
Product or Service Quality
96 in category
110 in category

According to consumer ratings and reviews, Hakim Optical ranks 38 points higher in the Medical Supplies and Equipment category than Stanton Optical. People gave Hakim Optical 1.7 stars for Customer service criterion in Medical Supplies and Equipment category and it is 147 points higher than the worst rated brand in this category. At the same time, Stanton Optical was rated 1.4 stars for Customer service criterion in this category and it is 127 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Hakim Optical has a higher rating than Stanton Optical. Regarding Product or Service Quality criterion, consumers gave Hakim Optical 1.6 stars and it is 54% greater than other in category. Stanton Optical however was rated 1.4 stars and it is 52% worse than other in category.

Hakim Optical and Stanton Optical Rating Details

Customer service
1.7 (110 reviews)
1.4 (219 reviews)
Reviewer's quote

..."Tammy" is absolutely rude and unprofessional! Horrible customer service and yelled at my disabled daughter..

Benjimen

Their service in the store and customer service are TERRIBLE!!! I visited this store with my mother to get her some reading glasses as she was due for new ones. While waiting to see the doctor in the back we browsed and choose two pairs. After we were done with the doctor the only person helping...

Girtrude
Price Affordability
2.3 (85 reviews)
1.7 (195 reviews)
Reviewer's quote

...I brought one back and had to pay the full price of new glasses to get it fixed. I have another one that is about to break, but I am not willing to pay the price for new glasses. My last pair got blurry about 6 months ago, so I started to use an old pair...

PissedConsumer1731482

...I opted not to buy them there and I'm glad I did as when I went online, their lens were double the price I got at lens. com..

Scott J
Product or Service Quality
1.6 (81 reviews)
1.4 (197 reviews)
Reviewer's quote

...When finally someone did come up, I Told them they were lucky I didn’t walk out of the store with product or their till. I got a *** reply and no apology. They couldn’t have been less personable...

Peaches

I visited the eyelab store located 790 Skymark Drive#107 in Jacksonville, Fl, the customer service representative name Leah, was very rude and disrespectiful, I will never visit that store again, and I will never refer anyone to this store..

Vicky H

Hakim Optical and Stanton Optical Pros and Cons

Pros
  • Friendly staff
  • Variety of frames
  • Gentleman who initially helped me choose my frames
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
Cons
  • Very poor customer service
  • Terrible customer service
  • Refund and cancellation policy
  • Customer service
  • Nor will i recommend it
  • Too many to name

Hakim Optical and Stanton Optical Most Positive Reviews

Top rated reviews
5

I have been a Akim Optical customer since they open first it was in Calgary and now I live on Grand Manan island in...

5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

Hakim Optical and Stanton Optical Most Critical Reviews

Lowest rated reviews
1

Been going to Hakim for the last ten years. Decided to get contacts, The guy who did the consult was great, and told...

1

We have had problems since April and still haven't got right glasses

Hakim Optical and Stanton Optical Latest Reviews

Recent published reviews
1.8

I stood in store near ten minutes without a soul on the floor. Apparently everyone was in the back having a management m...

Read all 229 reviews

Your advertisement is appalling. Who would come up with using a taxidermied toy spaniel in an ad and try to sell it as...

Read all 491 reviews

Hakim Optical and Stanton Optical Products and Services

Most reviewed product and services
  • Hakim Optical Eyeglasses (56 reviews)
  • Hakim Optical Customer Care (34 reviews)
  • Hakim Optical Manager (14 reviews)
  • Stanton Optical Commercial (115 reviews)
  • Stanton Optical Customer Care (73 reviews)
  • Stanton Optical Eyeglasses (69 reviews)