PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hakim Optical and Stanton Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hakim Optical
Stanton Optical

Hakim Optical and Stanton Optical Overview

Total reviews 278 590
Company responses 0 0
Issues resolved 4 6

Hakim Optical and Stanton Optical Consumer Ratings

Rank
95 out of 587 in Medical Supplies and Equipment category
148 out of 587 in Medical Supplies and Equipment category
Customer service
80 in category
102 in category
Price Affordability
90 in category
144 in category
Product or Service Quality
103 in category
124 in category
Diversity of Products or Services
64 in category
119 in category

Hakim Optical and Stanton Optical Rating Details

Customer service
1.6 (135 reviews)
1.4 (268 reviews)
Reviewer's quote

The Hakim Optical Whitby location on Taunton has horrible customer service. Do not go there - go to the location on Dundas instead. The lady helping me had the nerve to complain that she had to clean so many glasses after I tried them on (even though I proceeded to purchase $500 glasses)...

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...Customer service was a bit slow as I assume Covid has caused challenges. My order was delayed twice and after 6 weeks I discovered my glasses were ready for pickup. No less than 5 phone calls...

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Price Affordability
2.2 (110 reviews)
1.7 (237 reviews)
Reviewer's quote

...I went online and to a small shop for two more pairs of glasses and got both for their price ( on sale). No problems..

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Israel then stood up, walked to his work station, typed a few things into a computer and gave me a $270+ price. I asked why that much as they had a buy one get one offer and he proceeds to tell me that my moms prescription calls for very thick glasses and he was giving me a package that included a...

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Product or Service Quality
1.6 (103 reviews)
1.4 (240 reviews)
Reviewer's quote

DONT GO HERE UNLESS YOU WANT CHEAP QUALITY FRAMES WITH CHEAP QUALITY LENSES . THEY CHARGE PRICES FOR HIGH END LENSES AND IN RETURN GIVE PENNY LENSES, STAY AWAY..

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Terrible Customer service. I bought a expensive frame and lenses. They broke within 2 months...

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Diversity of Products or Services
2.5 (102 reviews)
1.8 (251 reviews)
Reviewer's quote

...they give one time warranty because they know quite well their products quality and they know quite well that all customers will need to return frames more than once. To be honest it surprises me this was my experience from Hakim based on past experiences ..

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...Why does this company think that this is OK in order to promote their products? I will not purchase anything from this company and I encourage others to boycott them also..

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Hakim Optical and Stanton Optical Pros and Cons

Pros
  • Friendly staff
  • Variety of frames
  • Gentleman who initially helped me choose my frames
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
Cons
  • Very poor customer service
  • Refund and cancellation policy
  • Way i was treated
  • Customer service
  • Nor will i recommend it
  • Too many to name

Hakim Optical and Stanton Optical Most Positive Reviews

Top rated reviews
5

I have been a Akim Optical customer since they open first it was in Calgary and now I live on Grand Manan island in...

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5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

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5

Stone Rd. Mall Guelph Hakim Optical Excellent personnel, very freindly and very helpful indeed. Had three visits and...

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5

Greenville SC Stanton Optical has great Custermer service. Couldnt have been happier.Two pair of glasses in less than...

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Hakim Optical and Stanton Optical Most Critical Reviews

Lowest rated reviews
1

Been going to Hakim for the last ten years. Decided to get contacts, The guy who did the consult was great, and told...

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1

We have had problems since April and still haven't got right glasses

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1

Bought prescription sunglasses in Feb...glasses pretty much fell apart in may & had to order new ones...end of...

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1

Stanton Optical Beavercreek, Ohio is the worst business I've ever had the misfortune to deal with. Service is...

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Hakim Optical and Stanton Optical Latest Reviews

Recent published reviews
1

If your planning to get your eyes examined at this location on Queensway and Kipling please do not go to Dr. Faramarz...

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1

My 62nd birthday gift from my wife turns into a disaster!
I almost never review a business but in this case, I am compell...

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No votes

Before I could finish my question staff hanged up the phone.

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1.5

I have a customer for multiple years. Recent change in prescription had me return to upgrade my glasses. Customer...

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Hakim Optical and Stanton Optical Products and Services

Most reviewed product and services
  • Hakim Optical Eyeglasses (63 reviews)
  • Hakim Optical Eyeglass Lenses (14 reviews)
  • Hakim Optical Manager (14 reviews)
  • Stanton Optical Commercial (171 reviews)
  • Stanton Optical Eyeglasses (77 reviews)
  • Stanton Optical Eye Exam (57 reviews)