PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hakim Optical and Pearle Vision as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hakim Optical
Pearle Vision

Hakim Optical and Pearle Vision Overview

Total reviews 278 298
Company responses 0 0
Issues resolved 4 1

Hakim Optical and Pearle Vision Consumer Ratings

Rank
95 out of 587 in Medical Supplies and Equipment category
74 out of 587 in Medical Supplies and Equipment category
Customer service
80 in category
64 in category
Price Affordability
90 in category
93 in category
Product or Service Quality
103 in category
70 in category
Diversity of Products or Services
64 in category
77 in category

Hakim Optical and Pearle Vision Rating Details

Customer service
1.6 (135 reviews)
1.8 (85 reviews)
Reviewer's quote

The Hakim Optical Whitby location on Taunton has horrible customer service. Do not go there - go to the location on Dundas instead. The lady helping me had the nerve to complain that she had to clean so many glasses after I tried them on (even though I proceeded to purchase $500 glasses)...

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The customer service is terrible. I called the store about my glasses and am constantly being placed on hold for 5 minutes or more. I have been waiting for my glasses for 3 weeks now and I paid in full...

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Price Affordability
2.2 (110 reviews)
2.1 (71 reviews)
Reviewer's quote

...I went online and to a small shop for two more pairs of glasses and got both for their price ( on sale). No problems..

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...So she said the price then said i had to pay it today. I said it nicely that i thought my insurance cover everything she got to looking frustrated again talking to me rude and crazy at this time i had enough. I told her she been very rude and snappy since i walked in...

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Product or Service Quality
1.6 (103 reviews)
1.9 (74 reviews)
Reviewer's quote

DONT GO HERE UNLESS YOU WANT CHEAP QUALITY FRAMES WITH CHEAP QUALITY LENSES . THEY CHARGE PRICES FOR HIGH END LENSES AND IN RETURN GIVE PENNY LENSES, STAY AWAY..

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...Why are you in customer service if you aren't giving good customer service. " Shame on you "..

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Diversity of Products or Services
2.5 (102 reviews)
2.3 (71 reviews)
Reviewer's quote

...they give one time warranty because they know quite well their products quality and they know quite well that all customers will need to return frames more than once. To be honest it surprises me this was my experience from Hakim based on past experiences ..

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One pair of glasses was available for pickup at the capital city pearle vision received the glasses i asked about the second pair of glasses thr clerk looked could not find them told me she was going to look for them and call me tomorrow Saturday if there here or not and a estimated time of arrival...

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Hakim Optical and Pearle Vision Pros and Cons

Pros
  • Friendly staff
  • Variety of frames
  • Gentleman who initially helped me choose my frames
  • Nice frames
  • Friendly service
  • Customer service
Cons
  • Very poor customer service
  • Refund and cancellation policy
  • Way i was treated
  • Run around and bad service
  • Low quality of service
  • Front desk answer and excuses

Hakim Optical and Pearle Vision Most Positive Reviews

Top rated reviews
5

I have been a Akim Optical customer since they open first it was in Calgary and now I live on Grand Manan island in...

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5

I am very pleasure with the custumer service in Pear Vision in Plaza del Caribe Ponce. The Dr response all my questions...

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5

Stone Rd. Mall Guelph Hakim Optical Excellent personnel, very freindly and very helpful indeed. Had three visits and...

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5

Previously bought bought titanium frames four years ago. the frames were bendable and lasted 4 years. I asked for...

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Hakim Optical and Pearle Vision Most Critical Reviews

Lowest rated reviews
1

Been going to Hakim for the last ten years. Decided to get contacts, The guy who did the consult was great, and told...

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1

My husband and I were inquiring about ordering new lenses and possibly purchasing new frames. We asked about what we...

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1

Bought prescription sunglasses in Feb...glasses pretty much fell apart in may & had to order new ones...end of...

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1

I was a first time wearer of glasses because I failed the eye test for my license at the age of 54 years.My new glasses...

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Hakim Optical and Pearle Vision Latest Reviews

Recent published reviews
1

If your planning to get your eyes examined at this location on Queensway and Kipling please do not go to Dr. Faramarz...

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1.3

One pair of glasses was available for pickup at the capital city pearle vision received the glasses i asked about the...

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No votes

Before I could finish my question staff hanged up the phone.

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2.8

I kept going there about the doctor is good, but no more. Convenient!
First Responder, I need my glasses for work, sad.

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Hakim Optical and Pearle Vision Products and Services

Most reviewed product and services
  • Hakim Optical Eyeglasses (63 reviews)
  • Hakim Optical Eyeglass Lenses (14 reviews)
  • Hakim Optical Manager (14 reviews)
  • Pearle Vision Eyeglasses (20 reviews)
  • Pearle Vision Repair (10 reviews)
  • Pearle Vision Eyeglasses Repair (7 reviews)