PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and WigTypes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
WigTypes

Hair Stop And Shop and WigTypes Overview

Total reviews 65 105
Company responses 0 0
Issues resolved 1 1

Hair Stop And Shop and WigTypes Consumer Ratings

Rank
25 out of 714 in Beauty Salons and Spas category
28 out of 311 in Beauty Supplies and Equipment category
Customer service
30 in category
37 in category
Price Affordability
17 in category
16 in category
Product or Service Quality
25 in category
26 in category
Website
27 in category
31 in category

Hair Stop And Shop and WigTypes Rating Details

Customer service
2.5 (36 reviews)
1.6 (59 reviews)
Reviewer's quote

...This is poor customer service and I will never over from here again. ..

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...Its 2020 but their customer service seems to be from 1945. Its ridiculous. I want my money back..

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Price Affordability
3.6 (36 reviews)
3.8 (45 reviews)
Reviewer's quote

I put in the shipping information but forgot to add my P.O. Box address.Now I cant find my package at my university.

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I was told that they would price match but they don't give you what you are actually suppose to get You can never get anyone on the phone it just rings if you send an email they will respond but they do get smart and snappy. Not happy at All. They charge too much for shipping if its not over a...

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Product or Service Quality
2.9 (36 reviews)
2.5 (48 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

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...Sent their customer service an email as soon as i received it and i pretty much got told because i tried the wig on it couldnt be returned. The tags are on as ive had this wig mess than 24 hours. Nothing has been compromised on it they refuse to try to rectify the situation or process a return...

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Website
3.2 (36 reviews)
2.7 (58 reviews)
Reviewer's quote

This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere...

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...They acted as if I was a child needing to be reprimanded for THEIR below standard website and lack of patience when describing my particular situation. I can not stress this enough. Black women have the most powerful dollar in the wig business by far...

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Hair Stop And Shop and WigTypes Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Fast free shipping and low prices
  • Quality
  • Horrable
Cons
  • Customer service is horrible
  • Customer service
  • Very bad
  • No communication
  • No chat as advertised
  • Need to be investigated

Hair Stop And Shop and WigTypes Most Positive Reviews

Top rated reviews
5

I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely...

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5

i love your wigs the one i love the more is amber I buy her all the time i love buy wigs ever time i get some money...

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5

let ya all know dis place has an awesome collection of hair. Ya can get dem for low prices. The unit I purchased was...

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5

I order from Wig Types all the time and I have never had a problem and the hair quality is great! I was surprised by...

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Hair Stop And Shop and WigTypes Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

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1

I RETURNED TWO WIGS THAT I DID NOT LIKE AS SOON AS I SAW THE COLOR I KNEW IT WAS NOT FOR ME. THEY RETURNED MY MONEY...

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1

NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was...

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1

This company is fast at taking your money and sending your wigs but when it comes to a refund they hold on to it like...

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Hair Stop And Shop and WigTypes Latest Reviews

Recent published reviews
4

I put in the shipping information but forgot to add my P.O. Box address.Now I cant find my package at my university.

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1.5

I placed an order and I never received it and whenever I guess the package did get shipped to my place it says it's...

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No votes

I sent a package back and asked for exchange for another item they sent me the same item I sent back.

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2.7

I will like a refund but I cant get in touch with them. UPS clearly lost my package. Its 2020 but their customer...

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Hair Stop And Shop and WigTypes Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (18 reviews)
  • Hair Stop And Shop Customer Care (6 reviews)
  • Hair Stop And Shop Wig (1 review)
  • Wigtypes Wig (36 reviews)
  • Wigtypes Customer Care (10 reviews)
  • Wigtypes Shipping Service (7 reviews)