PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and Smartstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
Smartstyle

Hair Stop And Shop and Smartstyle Overview

Total reviews 67 1195
Company responses 0 0
Issues resolved 1 8

Hair Stop And Shop and Smartstyle Consumer Ratings

Rank
32 out of 733 in Beauty Salons and Spas category
95 out of 733 in Beauty Salons and Spas category
Website
29 in category
62 in category
Product or Service Quality
25 in category
73 in category
Price Affordability
17 in category
69 in category
Customer service
30 in category
66 in category

Hair Stop And Shop and Smartstyle Rating Details

Website
3.2 (38 reviews)
2.2 (353 reviews)
Reviewer's quote

...Coincidentally, the first withdrawal was the exact amount as my initial order that did not go through on the website. Fraudulent Company..

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...Website said open. closed...

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Product or Service Quality
2.9 (37 reviews)
1.6 (435 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

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I asked my question anyways and before I paid I wanted to make sure if the product didnt work for me if I could return it as my hair is very picky on shampoo and conditioners. He told me yes as long as I have the receipt and its within 30 days of purchase. A couple days later I tried to return it...

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Price Affordability
3.6 (37 reviews)
2.2 (400 reviews)
Reviewer's quote

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

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...I was recommended a silk press and was charged the above price, which I thought was astronomical based on what was done to my hair. The price board had been removed..

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Customer service
2.5 (36 reviews)
1.6 (485 reviews)
Reviewer's quote

...This is poor customer service and I will never over from here again. ..

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...Customer service sucks at this location so I will just spend my hard earned money elsewhere..

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Hair Stop And Shop and Smartstyle Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Price
  • Past stylists
  • Personable stylist
Cons
  • Customer service is horrible
  • Customer service
  • Very bad
  • Customer service
  • Did not get what i requested
  • Hair cut

Hair Stop And Shop and Smartstyle Most Positive Reviews

Top rated reviews
5

I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely...

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5

Im not pissed im happy. I dont know where these people got their hair done but i know i wasn't Wal-Mart's smartstyle. I...

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5

let ya all know dis place has an awesome collection of hair. Ya can get dem for low prices. The unit I purchased was...

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5

I went in to shorten my shoulder length bob.The woman who started my hair was a mess, she could not find seem to her...

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Hair Stop And Shop and Smartstyle Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

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1

SAYS 2 FOR 10 PREPAY WELL YOU GOT TO BUY A SO CALLED CARD THAT THEY NEVER HAVE OR WILL HAVE NOTE NOTHING SAID ABOUT...

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1

NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was...

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1

I walked in at 7 pm, and the store in Conover, NC where I live doesn't close until 9 pm, so naturally, I assumed that I...

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Hair Stop And Shop and Smartstyle Latest Reviews

Recent published reviews
3

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

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2.4

I went to get highlights and a haircut,the girl didnt ask any questions and did her thing,when she was finished,half my...

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1

BUYER BEWARE...
If you would like your financial privacy compromised you can count on Hair Stop and Shop.
I placed an orde...

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No votes

I had gone in for a simple mans hair cut. #2 on sides blended up with scissors on top. And clean up around the ears and...

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Hair Stop And Shop and Smartstyle Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (18 reviews)
  • Hair Stop And Shop Wig (1 review)
  • Smartstyle Haircut (365 reviews)
  • Smartstyle Hair Coloring (100 reviews)
  • Smartstyle Hair Highlighting (71 reviews)