PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and SamsBeauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
SamsBeauty

Hair Stop And Shop and SamsBeauty Overview

Total reviews 66 51
Company responses 0 0
Issues resolved 1 0

Hair Stop And Shop and SamsBeauty Consumer Ratings

Rank
32 out of 727 in Beauty Salons and Spas category
53 out of 315 in Beauty Supplies and Equipment category
Website
29 in category
44 in category
Product or Service Quality
25 in category
48 in category
Customer service
30 in category
40 in category
Price Affordability
17 in category
48 in category

Hair Stop And Shop and SamsBeauty Rating Details

Website
3.2 (37 reviews)
2.4 (20 reviews)
Reviewer's quote

...Coincidentally, the first withdrawal was the exact amount as my initial order that did not go through on the website. Fraudulent Company..

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:wtf:I was trying to purchase a silk bonnet and my card declined because of suspicious activity on the website then I got an email saying the purchase went thru and I tried to call and it said the store was closed there was no customer service number I would order anything from this company..

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Product or Service Quality
2.9 (36 reviews)
1.6 (25 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

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I’m from out of town and was going for a pleasant experience as well as deals, but your organization has truly abysmal customer service. The employees followed me and my 1 YEAR OKD around for all of 45 minutes in groups of UP TO 4!? Is that how you train your employees to treat paying customers....

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Customer service
2.5 (36 reviews)
1.4 (25 reviews)
Reviewer's quote

...This is poor customer service and I will never over from here again. ..

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...I sent customer service the pictures they asked for. The day I got a return code the next email said they were denying my claim because they sent what I ordered. THEY DID NOT...

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Price Affordability
3.6 (36 reviews)
2.7 (24 reviews)
Reviewer's quote

I put in the shipping information but forgot to add my P.O. Box address.Now I cant find my package at my university.

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...I spent the price of what a wig would cost and called customer service being that I'm a loyal customer. I got no response other than you can return it and pay for shipping and we'll refund the money. I was just about to place another order but am really having second thoughts..

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Hair Stop And Shop and SamsBeauty Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Great wigs
  • No pros
  • Deals are amazing
Cons
  • Customer service is horrible
  • Customer service
  • Very bad
  • No reply to complaints and issues
  • Customer service
  • There return

Hair Stop And Shop and SamsBeauty Most Positive Reviews

Top rated reviews
5

I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely...

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5

Have not recive my order

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5

let ya all know dis place has an awesome collection of hair. Ya can get dem for low prices. The unit I purchased was...

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4.2

Bank of America doesnt take 10 days to process somebodys money so something is not right hereAt Groupon to tell you...

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Hair Stop And Shop and SamsBeauty Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

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1

I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too...

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1

NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was...

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1

I ordered hair from Sam's Beauty and the picture showed ombre hair. When I received the hair it was not ombre. I tried...

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Hair Stop And Shop and SamsBeauty Latest Reviews

Recent published reviews
1

BUYER BEWARE...
If you would like your financial privacy compromised you can count on Hair Stop and Shop.
I placed an orde...

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2.3

Waited 30 mins and no answer then the call hung up. Terrible experience!

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4

I put in the shipping information but forgot to add my P.O. Box address.Now I cant find my package at my university.

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1

They take entirely too long to refund your money back and they dont provide paid return labels. Definitely will not...

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Hair Stop And Shop and SamsBeauty Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (18 reviews)
  • Hair Stop And Shop Wig (1 review)
  • Samsbeauty Shipping Service (7 reviews)
  • Samsbeauty Hair Care (3 reviews)