PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and SamsBeauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
SamsBeauty

Hair Stop And Shop and SamsBeauty Overview

Total reviews
59
23
Company responses
0
0
Issues resolved
1
0

Hair Stop And Shop was first mentioned on PissedConsumer on Apr 24, 2013 and since then this brand received 59 reviews. It is 36 reviews more than SamsBeauty received since Mar 25, 2016.

Hair Stop And Shop and SamsBeauty Consumer Ratings

Rank
30 out of 1049 in Beauty Salons and Spas category
45 out of 354 in Beauty Supplies and Equipment category
Website
27 in category
34 in category
Customer service
30 in category
50 in category
Price Affordability
19 in category
30 in category

Hair Stop And Shop and SamsBeauty Rating Details

Website
3.3 (33 reviews)
2.6 (12 reviews)
Reviewer's quote

This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere...

Justin H

First of all they took forever sending a product then it was nothing like the ad showed from their own website and refused to take back unless I paid for shipping and be deducted 30% of cost to return it. I explained that would cost almost as much as the product itself. The service representative...

PissedConsumer1584774
Customer service
2.4 (32 reviews)
1.2 (13 reviews)
Reviewer's quote

...This is poor customer service and I will never over from here again. ..

PissedConsumer1079343

...Have a question about our refund policy? Visit our Customer Service section for more information. If you have any questions or concerns please don’t hesitate to contact us: Monday through Saturday 9am-6pm CST Phone: (888)920-SAMS or (847)966-SAMS Email: sales@samsbeauty. com Sincerely, samsbeauty...

Angela T
Price Affordability
3.6 (32 reviews)
3 (10 reviews)
Reviewer's quote

I didn't receive an email saying that my package had been shipped...But I received my package the day that I contacted Hair Stop And Shop...I look forward to doing much business with Hair Stop And Shop in the future..

PissedConsumer1760621

...I spent the price of what a wig would cost and called customer service being that I'm a loyal customer. I got no response other than you can return it and pay for shipping and we'll refund the money. I was just about to place another order but am really having second thoughts..

Chantell H

Hair Stop And Shop and SamsBeauty Pros and Cons

Pros
  • Shipping and delivery
  • Like
  • Human hair products
No votes
Cons
  • Customer service
  • Very bad
  • Customer service is horrible
  • Customer service
  • There return
  • Refund return policy is awful

Hair Stop And Shop and SamsBeauty Most Positive Reviews

Top rated reviews
5

Ive been a customer with them fir 3years now and the only one I trust. The only minor problem I've had with them is...

4

Brought a wig and braclet $34 with shipping and tax...when I opened the wig 3wks later...it wasnt what I had ordered not...

Hair Stop And Shop and SamsBeauty Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

1

I purchase two wigs from Samsbeauty.com and took them out of the package to inspect. One wig all the curls were too...

Hair Stop And Shop and SamsBeauty Latest Reviews

Recent published reviews
5

I didn't receive an email saying that my package had been shipped...But I received my package the day that I contacted...

Read all 59 reviews

I have placed an order on Wednesday morning and have yet to receive any information about when it will finally be...

Read all 23 reviews

Hair Stop And Shop and SamsBeauty Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (16 reviews)
  • Hair Stop And Shop Customer Care (6 reviews)
  • Samsbeauty Customer Care (4 reviews)
  • Samsbeauty Hair Care (2 reviews)
  • Samsbeauty Shipping Service (1 review)