PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and Paula Young as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
Paula Young

Hair Stop And Shop and Paula Young Overview

Total reviews
57
95
Company responses
0
0
Issues resolved
1
0

Paula Young was first mentioned on PissedConsumer on Nov 8, 2011 and since then this brand received 95 reviews. It is 38 reviews more than Hair Stop And Shop received since Apr 24, 2013.

Hair Stop And Shop and Paula Young Consumer Ratings

Rank
36 out of 1098 in Beauty Salons and Spas category
39 out of 366 in Beauty Supplies and Equipment category
Website
27 in category
24 in category
Customer service
30 in category
40 in category
Price Affordability
19 in category
21 in category

Hair Stop And Shop and Paula Young Rating Details

Website
3.3 (33 reviews)
2.8 (39 reviews)
Reviewer's quote

This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere...

Justin H

Their website automatically charges you for expedited shipping even when you check standard. Do not order from them their customer service is horrible. Find a different company that is not crooked!..

Mary T
Customer service
2.4 (32 reviews)
1.3 (42 reviews)
Reviewer's quote

I ordered clip in extensions from their site. It was my first time ordering from them. I needed the package to be delivered quickly so I spent $20 on expedited shipping and their email said it would reach 2-3 business days after August 10. On August 14 the tracking information shows that my package...

TONI-ANN F

Customer service would not accept my burnt wig for refund untill they "inspected it", and I would have to purchase a new one and wait to see if I ever would get a refund on the returned wig- probably not lol. Wig was supposed to be heat stylable on low heat which is what I used. (below 350 degrees)...

Suzanne C
Price Affordability
3.5 (31 reviews)
3.1 (35 reviews)
Reviewer's quote

I ordered 3 different wigs and I read the reviews about this company prior to purchasing and was a little skeptical and worried that my order was going to take forever to come and that they’d get my order wrong but to my surprise I’m so thankful I didn’t have to worry. I ordered my hair last...

PissedConsumer1653742

...I was supposed to be charged only the shipping cost on the refund and the same price I bought it for which was $49. 99. They charged me $59...

Judith A

Hair Stop And Shop and Paula Young Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Products are ok
  • Previous service
  • Previous purchases
Cons
  • Customer service
  • Very bad
  • Order confirmation is not given
  • Problem with the return
  • Will not give refund
  • Customer service

Hair Stop And Shop and Paula Young Most Positive Reviews

Top rated reviews
5

Ive been a customer with them fir 3years now and the only one I trust. The only minor problem I've had with them is...

5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

Hair Stop And Shop and Paula Young Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

Hair Stop And Shop and Paula Young Latest Reviews

Recent published reviews

I PLACED AN ORDER LAST WEEK AND FOUR DAYS AFTER I PLACE MY ORDER. SOMEONE HAD 9 FACEBOOK CHARGES WITH MY CARD. I HAVE...

Read all 57 reviews
1

I purchased three wigs, one was back ordered the other 2 shipped to me. I opened, pulled tags off put in box, tried on...

Read all 95 reviews

Hair Stop And Shop and Paula Young Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (16 reviews)
  • Hair Stop And Shop Customer Care (6 reviews)
  • Paula Young Wig (48 reviews)
  • Paula Young Customer Care (14 reviews)
  • Paula Young Synthetic Wig (6 reviews)