PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and Paula Young as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
Paula Young

Hair Stop And Shop and Paula Young Overview

Total reviews
59
98
Company responses
0
0
Issues resolved
1
0

Paula Young was first mentioned on PissedConsumer on Nov 8, 2011 and since then this brand received 98 reviews. It is 39 reviews more than Hair Stop And Shop received since Apr 24, 2013.

Hair Stop And Shop and Paula Young Consumer Ratings

Rank
30 out of 1049 in Beauty Salons and Spas category
40 out of 354 in Beauty Supplies and Equipment category
Website
27 in category
25 in category
Customer service
30 in category
43 in category
Product or Service Quality
26 in category
47 in category

Hair Stop And Shop and Paula Young Rating Details

Website
3.3 (33 reviews)
2.8 (41 reviews)
Reviewer's quote

This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere...

Justin H

Their website automatically charges you for expedited shipping even when you check standard. Do not order from them their customer service is horrible. Find a different company that is not crooked!..

Mary T
Customer service
2.4 (32 reviews)
1.3 (43 reviews)
Reviewer's quote

...This is poor customer service and I will never over from here again. ..

PissedConsumer1079343

Customer service would not accept my burnt wig for refund untill they "inspected it", and I would have to purchase a new one and wait to see if I ever would get a refund on the returned wig- probably not lol. Wig was supposed to be heat stylable on low heat which is what I used. (below 350 degrees)...

Suzanne C
Product or Service Quality
2.8 (32 reviews)
1.6 (42 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

Dannie

...Customer service refused to offer me the difference in credit towards another wig or place on my credit card. No where does it state that after two weeks there will be no credit for price changes..

Joseline M

Hair Stop And Shop and Paula Young Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Products are ok
  • Previous service
  • Previous purchases
Cons
  • Customer service
  • Very bad
  • Order confirmation is not given
  • Problem with the return
  • Will not give refund
  • Customer service

Hair Stop And Shop and Paula Young Most Positive Reviews

Top rated reviews
5

Ive been a customer with them fir 3years now and the only one I trust. The only minor problem I've had with them is...

5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

Hair Stop And Shop and Paula Young Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

Hair Stop And Shop and Paula Young Latest Reviews

Recent published reviews
5

I didn't receive an email saying that my package had been shipped...But I received my package the day that I contacted...

Read all 59 reviews
1

I made a purchase of 60.00 with a 100% satisfaction. When I called to make a return half my order was not able to be...

Read all 98 reviews

Hair Stop And Shop and Paula Young Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (16 reviews)
  • Hair Stop And Shop Customer Care (6 reviews)
  • Paula Young Wig (48 reviews)
  • Paula Young Customer Care (16 reviews)
  • Paula Young Synthetic Wig (6 reviews)