PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Stop And Shop and Paula Young as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Stop And Shop
Paula Young

Hair Stop And Shop and Paula Young Overview

Total reviews 67 141
Company responses 0 0
Issues resolved 1 1

Hair Stop And Shop and Paula Young Consumer Ratings

Rank
32 out of 735 in Beauty Salons and Spas category
47 out of 319 in Beauty Supplies and Equipment category
Website
29 in category
41 in category
Product or Service Quality
24 in category
52 in category
Price Affordability
17 in category
46 in category
Customer service
30 in category
49 in category

Hair Stop And Shop and Paula Young Rating Details

Website
3.2 (38 reviews)
2.4 (62 reviews)
Reviewer's quote

...Coincidentally, the first withdrawal was the exact amount as my initial order that did not go through on the website. Fraudulent Company..

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I checked their website to see if there was someplace to change or correct an order and did not find one. If they had this the problem would have been corrected within minutes. I recognize and accept the fact that I made a mistake, but contact was made with them timely enough so that they could fix...

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Product or Service Quality
2.9 (37 reviews)
1.6 (63 reviews)
Reviewer's quote

...These wig manufacturers need to do better when making wigs, stop using poor caps, poor quality hair and make sure the wig can fit correctly and not too little and not oversized..

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...I received the product, it was terrible. I returned the item the day after I received it. I place a letter in the box with the returned item...

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Price Affordability
3.6 (37 reviews)
2.8 (56 reviews)
Reviewer's quote

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

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00, was nearly double the price on the website, and there was no information (code key) to enter to get the same discount online as was offered to me in the mailer. I didn't want to send a check because there is always the risk of some mishap occurring along the way, causing me to have to wait...

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Customer service
2.5 (36 reviews)
1.3 (67 reviews)
Reviewer's quote

...This is poor customer service and I will never over from here again. ..

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...FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER...

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Hair Stop And Shop and Paula Young Pros and Cons

Pros
  • Shipping and delivery
  • Promotions and giveaways
  • Like
  • Products are ok
  • Previous service
  • Previous purchases
Cons
  • Customer service is horrible
  • Customer service
  • Very bad
  • Problem with the return
  • Will not give refund
  • Return policy

Hair Stop And Shop and Paula Young Most Positive Reviews

Top rated reviews
5

I love Hair Stop and Shop. The items I've ordered from them are good quality. They have always arrived in a timely...

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5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

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5

let ya all know dis place has an awesome collection of hair. Ya can get dem for low prices. The unit I purchased was...

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5

I have been buying Paula wigs for a while now and NEVER had an issue. Wigs arrived in good timing and what was...

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Hair Stop And Shop and Paula Young Most Critical Reviews

Lowest rated reviews
1

Do not order from hair stop and shop, customers service is rude and disrespectful, plus takes forever to ship. False...

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1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

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1

NEVER EVER EVER EVER ORDER FROM THEM!! I ordered a wig on Monday & I was contacted by them on Wednesday via email & was...

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1

Returned wig ... still not refunded though they verify they received it over a week ago ... Failure also to verify they...

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Hair Stop And Shop and Paula Young Latest Reviews

Recent published reviews
3

I was charged 11.95 for 3-5 shipping. I didn't receive my order 2 1/2 later.

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1

Charge way too much shipping fee to send to customer and charged too much for returns!!!! Will not be ordering again!!

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1

BUYER BEWARE...
If you would like your financial privacy compromised you can count on Hair Stop and Shop.
I placed an orde...

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No votes

Placed order on the 3rd did not receive until the 12th. Payed $69 for it. Then received new catalog and same wig is now...

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Hair Stop And Shop and Paula Young Products and Services

Most reviewed product and services
  • Hair Stop And Shop Shipping Service (18 reviews)
  • Hair Stop And Shop Wig (1 review)
  • Paula Young Wig (50 reviews)
  • Paula Young Synthetic Wig (11 reviews)
  • Paula Young Shipping Service (4 reviews)