PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hair Everywhere and Secret Extensions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hair Everywhere
Secret Extensions

Hair Everywhere and Secret Extensions Overview

Total reviews 218 34
Company responses 0 0
Issues resolved 0 0

Hair Everywhere and Secret Extensions Consumer Ratings

Rank
61 out of 311 in Beauty Supplies and Equipment category
84 out of 311 in Beauty Supplies and Equipment category
Customer service
48 in category
55 in category
Website
65 in category
77 in category
Product or Service Quality
57 in category
59 in category
Discounts and Special Offers
36 in category
62 in category

Hair Everywhere and Secret Extensions Rating Details

Customer service
1.3 (125 reviews)
1.1 (14 reviews)
Reviewer's quote

Customer service will not respond Ive been messaging them for 2 weeks even did a web chat..

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...so confirmation email and no customer service phone number. DONT ORDER FROM SECRET HAIR!!!..

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Website
1.9 (116 reviews)
1.4 (14 reviews)
Reviewer's quote

...The website has an out of service number..

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... a necklace of hair! There's a replacement band that's a little smaller but has lobster claw hooks to reattach and they are SILVER!!! Very noticeable, look on website for a how-to video in case I wasn't attaching band correctly, none to be found. Every model had long thick hair wouldn't need hair extensions at all! Customer service was NO help, they ...

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Product or Service Quality
1.5 (111 reviews)
1.4 (11 reviews)
Reviewer's quote

...Customer service is poor and lacks soft skills. The company has so many horrible reviews..

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...orders since February 24th is may 21st and I haven't received anything I spent almost $200 I have try to contact them and there phone number is no longer in service email them four five times but no one ever answer. I'm so upset I have been ordering for about 4 years and I never had this problem last time it took a...

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Discounts and Special Offers
2.1 (111 reviews)
1.2 (13 reviews)
Reviewer's quote

I ordered hair in March 3rd it took about a month to get to me and when it gets to me its the wrong hair and the packing list inside has someone elses name in there.

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...I wanted them for a special occasion and didn't get them. They better be the best thing on earth because I have waited LONG ENOUGH. They need to update the shipping time on their website...

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Hair Everywhere and Secret Extensions Pros and Cons

Pros
  • Shipping
  • Quality of the hair
  • No pros
No votes
Cons
  • Customer service
  • Nonresponsiveness
  • No refund or control of your money
  • Poor customer service
  • Poor quality
  • Not getting the product

Hair Everywhere and Secret Extensions Most Positive Reviews

Top rated reviews
5

This has been the best experience I have every had with a company I have had my hair for two years! Every time I had a...

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No votes
5

My daughter ordered hair on Oct.3 and the company provided a fake tracking number bc nothing is showing on the tracking...

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No votes

Hair Everywhere and Secret Extensions Most Critical Reviews

Lowest rated reviews
1

DO NOT WASTE YOUR TIME AND MONEY!
I ordered hair and it did not arrive on time. When I tried to get a refund they would...

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1

These looked nothing like what was advertised.Not for people with small heads like myself. Ended up slipping down...

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1

This hair is *** horrible i had it for 3 days and u can not put a *** comb through it . the tips look nappy you people...

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1

I still haven’t received my package, I’ve been waiting since December and they told me it was already shipped since...

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Hair Everywhere and Secret Extensions Latest Reviews

Recent published reviews
1

This company is a scam. They take your money but never ship out order. When you contact them they never reply. I and...

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No votes

I need to verify that I'm getting the correct color I need a reddish brown color and not dark brown

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1

Still haven't received my order and the owner is rude.

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No votes

After wearing my extensions for one day they broke

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Hair Everywhere and Secret Extensions Products and Services

Most reviewed product and services
  • Hair Everywhere Shipping Service (48 reviews)
  • Hair Everywhere Hair Extension (28 reviews)
  • Hair Everywhere Customer Care (21 reviews)
  • Secret Extensions Shipping Service (10 reviews)
  • Secret Extensions Hair Extension (8 reviews)
  • Secret Extensions Customer Care (3 reviews)