PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercuts and Hair Cuttery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercuts
Hair Cuttery

Supercuts and Hair Cuttery Overview

Total reviews 576 678
Company responses 0 0
Issues resolved 5 1

Supercuts and Hair Cuttery Consumer Ratings

Rank
92 out of 717 in Beauty Salons and Spas category
88 out of 717 in Beauty Salons and Spas category
Customer service
68 in category
57 in category
Product or Service Quality
66 in category
65 in category
Diversity of Products or Services
89 in category
65 in category
Discounts and Special Offers
50 in category
59 in category

Supercuts and Hair Cuttery Rating Details

Customer service
1.6 (260 reviews)
1.7 (215 reviews)
Reviewer's quote

...The two stylists, Kayla Sierras and Kevin (last name unknown), were below average, if not inadequate, in customer service. They were both indifferent and generally rude that makes me question how they are working in a service industry. Kevin checked me in when I entered the store...

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...shes asked me to do she hasnt called or checked on how my hair is Im not very impressed with Galesburg Illinois Hair cattery nor am I impressed with the customer service...

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Product or Service Quality
1.6 (234 reviews)
1.7 (195 reviews)
Reviewer's quote

...I have very fine hair and thankfully she used no product so it didnt even hold til I could get to the car and take a picture - but it was a HUGE bob with like mickey mouse ears on the sides of my head. Not even the top. Whatever...

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I attended the location today to get a haircut and was refused service because I wasn't wearing a mask. I advised the manager Stephanie that i wasn't able to wear a mask due to medical reasons and if they refused me service they would be discriminating against me. Stephanie stated that because they...

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Diversity of Products or Services
2 (209 reviews)
2.1 (172 reviews)
Reviewer's quote

...We are being denied services in violation of the ADA. My son nor I can wear face masks due to a health and/or mental condition. By denying us services because we can not wear them it is not only violating our personal choice it is also violating the standing ADA laws...

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...Not only after paying or going to the register I was told that it was $200, never advised of other services that she had done knowing that I was in financial hardship. Shes over process my hair and Its falling out and she refused to fix it under the Haircuttery promise..

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Discounts and Special Offers
1.9 (209 reviews)
1.7 (156 reviews)
Reviewer's quote

The shop was dirty, hair all over everywhere, countertop, chair, equipment, floor around me. Nothing wiped down. Dust on every surface. Everyone knows with COVID-19 all surfaces are to be cleaned continuously. Location is Lafayette Louisiana Ambassador Caffrey at Johnson location

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...I think they do Not want to deal with, coupons, that the company offers! What is the sense of giving discounts? This happened in North Port, Fl. West Palm Beach, Hair cutlery was Fantastic!! And Very Professional!..

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Supercuts and Hair Cuttery Pros and Cons

Pros
  • Supercuts prior to 8 months ago
  • Stylist i use
  • Easy location
  • Unprofessional
  • Professional
  • Ease of getting appointment
Cons
  • Customer service
  • Very bad customer service
  • Unprofessional staff
  • Customer service
  • Attitudes
  • Service

Supercuts and Hair Cuttery Most Positive Reviews

Top rated reviews
5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

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5

In Feb Rehoboth Beach Location of Hair Cuttery, as well as others, now offer our Clients to be able to Sign In for your...

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5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

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5

I had a great experience at your salon in Largo Florida mall. My stylist Tracie is amazing. She went above and beyond...

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Supercuts and Hair Cuttery Most Critical Reviews

Lowest rated reviews
1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

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1

This is the 2 time I am using this location 'cause my son only wants to get hair cuts at professional looking salons. Li...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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1

I wanted basic brown hair with highlights. "Katrina" foiled etc and my hair came out jet black and still even charged...

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Supercuts and Hair Cuttery Latest Reviews

Recent published reviews
1

Well, I never should have gone here but let me vent. I was desperate for a cut and color and this location was the only...

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3.2

I have been going to this salon for years. Never any problems This past Saturday I went two people we're working. No in...

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3

The shop was dirty, hair all over everywhere, countertop, chair, equipment, floor around me. Nothing wiped down. Dust...

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No votes

Would like to use my giftcards received almost a year ago why is it taking so long to do so

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Supercuts and Hair Cuttery Products and Services

Most reviewed product and services
  • Supercuts Haircut (223 reviews)
  • Supercuts Customer Care (58 reviews)
  • Supercuts Hairdresser (44 reviews)
  • Hair Cuttery Haircut (166 reviews)
  • Hair Cuttery Hair Coloring (58 reviews)
  • Hair Cuttery Customer Care (42 reviews)