PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about La Fitness and Gym Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

La Fitness
Gym Company

La Fitness and Gym Company Overview

Total reviews 1714 156
Company responses 0 0
Issues resolved 6 0

La Fitness and Gym Company Consumer Ratings

Rank
45 out of 419 in Fitness Centers category
104 out of 419 in Fitness Centers category
Customer service
50 in category
61 in category
Diversity of Products or Services
46 in category
82 in category
Product or Service Quality
48 in category
69 in category
Location
26 in category
76 in category

La Fitness and Gym Company Rating Details

Customer service
1.4 (381 reviews)
1.2 (59 reviews)
Reviewer's quote

...I just cannot believe how terrible the customer service is. DO NOT OPEN UNLESS YOU PLAN TO GO FOR YOUR ENTIRE LIFE..

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...Their customer service is horrible, and they have no empathy for their customers the only thing they care about is money thats all!!! Cancel this *** services!!!!..

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Diversity of Products or Services
2.2 (330 reviews)
1.6 (47 reviews)
Reviewer's quote

...I'm requesting an immediate refund because I have yet to use your services, and I was charged and annual fee already, so I do not understand why I was charged again..

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...The worse thing is that even when there was load shedding the gym did not have a mere generator but we are paying a full amount for services. Morongoenyane Ngcobo 078624****..

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Product or Service Quality
1.9 (324 reviews)
1.5 (48 reviews)
Reviewer's quote

Terrible service from a Mound Road in Michigan. Mark who claimed to be the manager was very rude and never resolved a simple issue after speaking with him for about an hour by phone. This gym will not last because of the way it is run...

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...There is no service rendering so why do you continue debuting money? I don't have any salary n I'm no longer working you're the only one's who are still trying to debit money..

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Location
3.2 (312 reviews)
2.1 (42 reviews)
Reviewer's quote

Dale Mabry Highway, Lutz, FL 33548 location, told me I had two optionscut back to buying two sessions a month or quit and then use all thirty-five sessions within thirty days or lose them. I supported them through trying times and this is all they would do for me. The last time I was a member they...

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I had a membership, which expired in October, I didn't renew. Now I want to cancel my membership, they refused, they say I must pay for of Jan Sept of which I didn't sign any contractThe worse thing they are still debiting from my account, its R159 and there is R 80. Again which now I don't know...

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La Fitness and Gym Company Pros and Cons

Pros
  • Location
  • Equipment
  • Location near my house
  • Non
  • Was cool in the beginning
  • Equipment
Cons
  • Customer service
  • Management not properly trained
  • Rude staff
  • How unprofessional the staff is
  • That this policy was sold by telling lies
  • No one could assist me

La Fitness and Gym Company Most Positive Reviews

Top rated reviews
5

​I joined LA FITNESS a year ago and was told specifically that my 3- year membership would allow me to use gyms across...

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5

Good day my name is Thandi Mahlangu it is not a complain it's a wish that one that the should be a gym company around Fa...

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5

Please report your experience to the Federal Trade Commission (FTC).

If you are not in receipt of a contract then you a...

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5

Today l requested a gentleman by name of Trevor Mbala in Nkomo village(Atteridgeville) assistance..The gentleman was so...

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La Fitness and Gym Company Most Critical Reviews

Lowest rated reviews
1

I was a member of la fitness for a couple of years as a teenager (about 10 years ago). I have been doing crossfit for...

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1

I cant afford to pay my membership fees anymore and i want to cancel it,i have never used their faculties before and i...

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1

This location do not fixed there broken equipment. In the lady work out area during the summer and to this date...

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1

I exercised my cooling of period a day after signing up with Gym Company. The reason for my decision to withdraw was...

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La Fitness and Gym Company Latest Reviews

Recent published reviews
1.8

I have been a regular LA Fitness member and personal training client for about six years. When the pandemic took off in...

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No votes

I tried to cancel my gym contract for i'm not working anymore for i worked for a pub were we do not get retrencment lett...

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No votes

Just today alone at approx 300pm there were 8 men wearing their masks under their chin, refusing to cover both nose and...

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1

They have been deducting membership fees for the months of lockdown on top of that they are still deducting

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La Fitness and Gym Company Products and Services

Most reviewed product and services
  • La Fitness Membership (450 reviews)
  • La Fitness Personal Trainer (144 reviews)
  • La Fitness Manager (129 reviews)
  • Gym Company Membership (52 reviews)
  • Gym Company Manager (12 reviews)
  • Gym Company Facility (4 reviews)