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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 484 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Most dishonest company i have ever dealt with 4
  • Product 2
  • Idea of cleansing with a cleansing conditioner 1
  • That i will be reporting you to the better bisiness bureau 1
  • Some acne care 1

Customers don't like

  • Charged for product after cancellation that was not received5
  • Customer service4
  • Policies4
  • Cutomer service3
  • Waiting tooo long for refund2
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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