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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $592 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Most dishonest company i have ever dealt with 4
  • Product 2
  • Products are wonderful 1
  • That i will be reporting you to the better bisiness bureau 1
  • Some acne care 1

Customers don't like

  • Charged for product after cancellation that was not received5
  • Customer service4
  • Policies4
  • Cutomer service3
  • Waiting tooo long for refund2
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 679 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service13
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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