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Guthy Renker
SkinStore

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Guthy Renker

Guthy Renker

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 516 TOTAL REVIEWS
Rank
217 out of 1198
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    18
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    02:15
  • ISSUES RESOLVED
    67%
Top Products and Services
1.4
29 reviews
2.1
14 reviews
1
13 reviews
SkinStore

SkinStore

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 71 TOTAL REVIEWS
Rank
219 out of 1198
in Cosmetics and Personal Care category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    99
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:56
  • ISSUES RESOLVED
    8%
Top Products and Services
1.4
23 reviews
1.6
23 reviews
2.3
2 reviews

How would you compare Guthy Renker vs SkinStore?

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Anonymous
#1622280

I can’t compare these companies because I haven’t purchased anything from Guthy Renker. Having said that, I can tell you that I have received the products I ordered from Skin Store 34 days after the order was placed and paid for.

Why did it take so long? Simple, SS is a cyber sales operation that is supposedly based in California but they source their products from other cyber companies and do not own or store the products that they sell online. As an example the products I ordered were sent from a Swedish warehouse in the city of Malmo, hence the prolonged delivery time. The distance is 4,746 miles to be exact.

The Skin Store is not a professional operation and it shows in the way they treat its customers. Any logistics professional would have used DHL or Fed Ex and it would have cost about the same.

Would I buy from them again? Never unless they were the only suppliers for a life saving serum or medication.

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