Guthy Renker vs Scentmatchers

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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 470 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 2
  • Most dishonest company i have ever dealt with 2
  • Idea of cleansing with a cleansing conditioner 1
  • Some acne care 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Charged for product after cancellation that was not received5
  • Lying and stealing5
  • Product4

Products by Guthy Renker

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Scentmatchers

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $65 AVERAGE LOSS
2.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Willingness to satisfy 5
  • Matched my scent 5
  • Secure pay site 5
  • Sent the perfume quite quickly and communicated very well 3
  • Were quick and communicative 3

Customers don't like

  • Not a match to original4
  • Nasty scent i received4
  • Poor customer service return2
  • Scent i recieved2

Products by Scentmatchers

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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