PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Guthy Renker and Rodan And Fields as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Guthy Renker
Rodan And Fields

Guthy Renker and Rodan And Fields Overview

Total reviews
519
589
Company responses
0
0
Issues resolved
0
6

Rodan And Fields was first mentioned on PissedConsumer on Mar 20, 2013 and since then this brand received 589 reviews. It is 70 reviews more than Guthy Renker received since Jan 5, 2008.

Guthy Renker and Rodan And Fields Consumer Ratings

Rank
227 out of 1161 in Cosmetics and Personal Care category
149 out of 1161 in Cosmetics and Personal Care category
Customer service
186 in category
85 in category
Staff
187 in category
72 in category
Website
214 in category
113 in category

According to consumer ratings and reviews, Rodan And Fields ranks 78 points higher in the Cosmetics and Personal Care category than Guthy Renker. People gave Guthy Renker 1.2 stars for Customer service criterion in Cosmetics and Personal Care category and it is 248 points higher than the worst rated brand in this category. At the same time, Rodan And Fields was rated 1.9 stars for Customer service criterion in this category and it is 349 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Rodan And Fields has a higher rating than Guthy Renker. Regarding Website criterion, consumers gave Guthy Renker 1.4 stars and it is 51% greater than other in category. Rodan And Fields however was rated 2.2 stars and it is 74% greater than other in category.

Guthy Renker and Rodan And Fields Rating Details

Customer service
1.2 (99 reviews)
1.9 (289 reviews)
Reviewer's quote

...on the phone with customer service trying to solve this issue. That does not include the previous phone calls I made. Then they offered to refund less shipping charges..

Lori A

...But the customer service rep was very helpful..

Mykia
Staff
1.2 (86 reviews)
2.1 (287 reviews)
Reviewer's quote

Once you give your credit card info theyll own you...these are scammers running a business in plain daylight. The consumer bureau should really investigate them, *** the FBI should follow along since theyre committing crimes with their customers!

PissedConsumer1733114

No answer - the system did not route me to us support. It became a dead line

Mikyle
Website
1.4 (78 reviews)
2.2 (281 reviews)
Reviewer's quote

...Do not buy anything Proactiv + from them or any products they hide there name by the website but it comes up as Guthy Renker on your bank account..

Samaya

...I have attempted this several times and their website won’t accept the cancellation. I am an attorney and plan to just cancel the renewal on my credit card, but they should be embarrassed about their deceptive practices. I will not buy any of their products in the future..

PissedConsumer1390062

Guthy Renker and Rodan And Fields Pros and Cons

Pros
  • Most dishonest company i have ever dealt with
  • Product
  • Wife likes products
  • Redefine regimen
  • Product
  • Reverse regimen
Cons
  • Customer service
  • Charged for product after cancellation that was not received
  • Policies
  • Terrible customer service
  • Integrity of the company and their non existent customer service
  • Shady business tactics

Guthy Renker and Rodan And Fields Most Positive Reviews

Top rated reviews
5

Tried to use email contact info to cancel a product order after I discovered what a *** product it was. The email page...

5

Had great customer service and this product works!

Guthy Renker and Rodan And Fields Most Critical Reviews

Lowest rated reviews
1

Stay away from this company for any of their products. I ordered both Sheer Coverage and Dr.Perricone, not knowing that...

1

CEO, Advertising Idiots:
I received a letter in the mail that there was a problem with my debit card, when i called it d...

Guthy Renker and Rodan And Fields Latest Reviews

Recent published reviews
1

Once you give your credit card info theyll own you...these are scammers running a business in plain daylight. The...

Read all 519 reviews

I just want to know how to use the lash cream and how long does it take to grow beautiful lashes? I put the cream close...

Read all 589 reviews

Guthy Renker and Rodan And Fields Products and Services

Most reviewed product and services
  • Guthy Renker Customer Care (29 reviews)
  • Guthy Renker Subscription (15 reviews)
  • Guthy Renker Deal (13 reviews)
  • Rodan And Fields Lash Boost Serum (128 reviews)
  • Rodan And Fields Customer Care (74 reviews)
  • Rodan And Fields Regimen Beauty Set (29 reviews)