Guthy Renker vs Mac Cosmetics

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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 470 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Product 2
  • Most dishonest company i have ever dealt with 2
  • Idea of cleansing with a cleansing conditioner 1
  • Some acne care 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Charged for product after cancellation that was not received5
  • Lying and stealing5
  • Product4

Products by Guthy Renker

No items

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Mac Cosmetics

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Its products 4
  • Products 3
  • Products as it suits my complexion 2
  • Lipsticks 1
  • Naturalness 1

Customers don't like

  • Horrible service12
  • Horrible customer service11
  • Poor customer service8
  • Bad customer service6
  • Disregard of customer service5

Products by Mac Cosmetics

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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