Guthy Renker vs Keranique

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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Product 2
  • Most dishonest company i have ever dealt with 2
  • Idea of cleansing with a cleansing conditioner 1
  • Some acne care 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Charged for product after cancellation that was not received5
  • Lying and stealing5
  • Product4

Products by Guthy Renker

No items

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Keranique

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 895 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9

Products by Keranique

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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