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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 494 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $606 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Most dishonest company i have ever dealt with 4
  • Product 2
  • That i will be reporting you to the better bisiness bureau 1
  • Some acne care 1
  • Products are wonderful 1

Customers don't like

  • Charged for product after cancellation that was not received5
  • Policies4
  • Customer service4
  • Cutomer service3
  • Waiting tooo long for refund2
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Keranique

Cosmetics and Toiletries
  • 4 ISSUES RESOLVED
  • 1041 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Was able to cancel and get refund 2
  • Strings to cancellation 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
  • Owe me my refund per guarantee4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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