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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $401 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Tech was outstanding 3
  • Very helpful 2
  • Services 1
  • Swapnali 1
  • Servicin 1

Customers don't like

  • Only high pressure sales4
  • Technical skills4
  • Missrepresentation of technical performance3
  • Lack of knowledge2
  • Represented themselves as mcafee2
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Redboxsoftware

Software
  • 1 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.7
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Delivered what was promised 3
  • Good customer service 3
  • Price 3
  • Easy to use website 1

Customers don't like

  • Did not deliver product that was paid for5
  • Invalid license code4
  • Scam and fraud site4
  • Approach to handling disgruntled customer2
  • Product did not specify one time purchase or subscription2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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