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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $401 AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Billing Practices
  • Tech was outstanding 3
  • Very helpful 2
  • Services 1
  • Swapnali 1
  • Servicin 1

Customers don't like

  • Only high pressure sales4
  • Technical skills4
  • Missrepresentation of technical performance3
  • Lack of knowledge2
  • Represented themselves as mcafee2
Delete
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Billing Practices
  • Bullying customer service reps 1
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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