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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $5.7K CLAIMED LOSSES
  • $378 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Tech was outstanding 3
  • Very helpful 2
  • Customer service 2
  • Swapnali 1
  • Servicin 1

Customers don't like

  • Hour they called2
  • Dodgy2
  • Technical skills1
  • Sales manager1
  • Represented themselves as mcafee1
Delete
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $81.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Price3
  • Customer service2
  • Talking to overseas reps1
  • Scare tactics from norton reps1
  • Scare tactics by norton virur reps1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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