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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $401 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Tech was outstanding 3
  • Very helpful 2
  • Services 1
  • Swapnali 1
  • Servicin 1

Customers don't like

  • Hour they called2
  • Dodgy2
  • Represented themselves as mcafee1
  • Technical skills1
  • Sales manager1
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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Sometimes outdated information1
  • Way they did it cancel us1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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