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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $764 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Tech was outstanding 3
  • Very helpful 2
  • Swapnali 1
  • Servicin 1
  • Services 1

Customers don't like

  • Hour they called2
  • Dodgy2
  • Took too long with basic tasks1
  • Technical skills1
  • Sales manager1
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Malwarebytes

Software
  • 3 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $12.1K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Good product 5
  • Malwarebytes was great until is kept malfunctioning 2
  • It intercepts some malicious websites 2
  • Free 2
  • Thinking i was getting for 1299 1

Customers don't like

  • Customer service7
  • Lack of contact phone or email6
  • No phone number4
  • Lack of support4
  • Support desk3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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