Guruaid vs Kaspersky Lab

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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $401 AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Billing Practices
  • Tech was outstanding 3
  • Very helpful 2
  • Services 1
  • Swapnali 1
  • Servicin 1

Customers don't like

  • Only high pressure sales4
  • Technical skills4
  • Missrepresentation of technical performance3
  • Lack of knowledge2
  • Represented themselves as mcafee2

Products by Guruaid

No items

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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $22.4K CLAIMED LOSSES
  • $747 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Billing Practices
  • Uninstalling their software 2
  • Good security 1
  • Have a disk for installation 1
  • I like not much about it 1
  • It worked 1

Customers don't like

  • Customer service6
  • Non existent customer service5
  • Very poor customer service5
  • Poor customer service4
  • Inability to resolve billing issues3

Products by Kaspersky Lab

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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