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Guruaid

Software
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $764 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Tech was outstanding 3
  • Very helpful 2
  • Swapnali 1
  • Servicin 1
  • Services 1

Customers don't like

  • Hour they called2
  • Dodgy2
  • Took too long with basic tasks1
  • Technical skills1
  • Sales manager1
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Kaspersky Lab

Software
  • 2 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $23.1K CLAIMED LOSSES
  • $624 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Exchange, Refund and Cancellation Policy
  • Uninstalling their software 2
  • Until oct 15 2017 when antivirus quit 1
  • Promised the protection 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service10
  • Very poor customer service3
  • That their support demanded more money from us to help us2
  • Program2
  • Non existent customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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