PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GunBroker and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GunBroker
Telebrands

GunBroker and Telebrands Overview

Total reviews
59
2299
Company responses
0
0
Issues resolved
1
3

GunBroker and Telebrands Consumer Ratings

Rank
49 out of 157 in Weapons category
422 out of 3048 in E-commerce category
Customer service
33 in category
260 in category
Website
37 in category
513 in category
Delivery Service
26 in category
272 in category
Exchange, Refund and Cancellation Policy
25 in category
261 in category

GunBroker and Telebrands Rating Details

Customer service
1 (26 reviews)
1.6 (179 reviews)
Reviewer's quote

I have left 16 request for Customer Service to contact me, only to be completely ignored!!!..

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...Customer Service does not answer any Calls. Stay on HOLD for Hours..

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Website
1.7 (23 reviews)
1.9 (193 reviews)
Reviewer's quote

Your website is making it really hard to update my credit card I would simply like a human being to talk too to help me fix this I am trying to buy ammo and have a bid oAdd a customer addn a rifle but your system doesn't work..

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...After reading the website, it states that the bulbs are only expected to last 2 years. Wish I had known that prior to spending the money on these cheap gadgets. Just sad how the consumer (myself) am forced to deal with automated Chinese ***...

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Delivery Service
1.5 (22 reviews)
1.9 (118 reviews)
Reviewer's quote

...Ill go to a more reliable service. I feel trapped in gunbroker, they wont give refund of selling fees unless I relist and risk someone bidding. If someone bids I have to wait 4 days to request a refund if selling fees if they cancel, then 10+ more days to get the actual refund...

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...DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

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Exchange, Refund and Cancellation Policy
1.3 (23 reviews)
1.5 (157 reviews)
Reviewer's quote

...But gunbroker says you have to wait 4 days to request final sale fee refund and then 10 more days to get the refund. 14 days to get a refund and the item has to be relisted. All I want now is to be away from gunbroker...

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...If I can't get through to find out the problem then I need to know how to cancel my order and get a refund..

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GunBroker and Telebrands Pros and Cons

Pros
  • Good selection of stuff
  • Good selection of guns
  • Good inventory
  • Light weight
  • Concept
  • Ease of use
Cons
  • No phone contact number
  • Have received zero customer service thus far and im very upset
  • No phone number
  • Customer service
  • Burst very quickly
  • Poor durability

GunBroker and Telebrands Most Positive Reviews

Top rated reviews
4.4

Wont let me place bids

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5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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3.9

Cant find a phone number or I would call to try to get the information that I need about purchasing a weapon from you...

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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GunBroker and Telebrands Most Critical Reviews

Lowest rated reviews
1

We have always worked with gunbroker and had a great working relationship, however now they will not communicate with...

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

We have always worked with gunbroker and had a great working relationship, however now they will not communicate with...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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GunBroker and Telebrands Latest Reviews

Recent published reviews
1

I tried to sell a rifle and it got cancelled 3 times by 3 different buyers. I told them I want my selling fees refunded...

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2.6

want to return Dialvision glasses- do not work!! not pleased with the quality. How do I return for a full refund?

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1

I have left 16 request for Customer Service to contact me, only to be completely ignored!!!

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1.2

The adv......on fox cable for their cupcake were tricky, deceiving and morally dishonest....... I din have much......but...

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GunBroker and Telebrands Products and Services

Most reviewed product and services
  • Gunbroker Customer Care (8 reviews)
  • Telebrands Pocket Hose (861 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)