PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GunBroker and Joann Fabric as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GunBroker
Joann Fabric

GunBroker and Joann Fabric Overview

Total reviews
63
1239
Company responses
0
0
Issues resolved
1
12

GunBroker and Joann Fabric Consumer Ratings

Rank
49 out of 157 in Weapons category
14 out of 181 in Craft Supplies and Tools category
Exchange, Refund and Cancellation Policy
26 in category
7 in category
Website
36 in category
13 in category
Delivery Service
26 in category
9 in category
Advertised vs Delivered
26 in category
7 in category

GunBroker and Joann Fabric Rating Details

Exchange, Refund and Cancellation Policy
1.2 (25 reviews)
2.1 (371 reviews)
Reviewer's quote

...I told them I want my selling fees refunded and to close my account. Ill go to a more reliable service. I feel trapped in gunbroker, they wont give refund of selling fees unless I relist and risk someone bidding...

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...No refund. No communication. No service...

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Website
1.8 (24 reviews)
2.2 (400 reviews)
Reviewer's quote

Had an issue receiving an Item they PROMOTED on their website for 3 weeks. Sent at least 8 emails to seller and 4 emails to GB Customer service. I NEVER RECEIVED A RESPONSE from Gunbroker...

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...The remaining piece has Fedx tracking number but fedx website states shipper still has package. This has been going up for over one week. Emails to Joann go unanswered..

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Delivery Service
1.5 (23 reviews)
1.8 (324 reviews)
Reviewer's quote

...Im going with a more reliable service..

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I received a notification that items in my order were not in stock -- MY ENTIRE ORDER! I believe this is a mistake, based on an item I did not receive in a previous order -- an order placed several months ago. When I inquired about its status via an email, I think "customer service" canceled my...

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Advertised vs Delivered
1.5 (22 reviews)
2 (313 reviews)
Reviewer's quote

The have a particular vendor (The Gun Dock) which has over 60 reviews in the past month about taking the customers money and not sending the purchased item, yet they have done nothing to hinder them from continuing to do it. All the reviews have said that they also contacted the Gun Broker and have...

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...Placed order on 4/7 and nothing had happened with my order despite their website saying it should be delivered in about 10 days..

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GunBroker and Joann Fabric Pros and Cons

Pros
  • Good selection of stuff
  • Good selection of guns
  • Good inventory
  • Wide variety of prints
  • Products
  • Friendly staff
Cons
  • No phone contact number
  • No phone number
  • Have received zero customer service thus far and im very upset
  • Poor customer service
  • False advertising
  • Bad manager attitude

GunBroker and Joann Fabric Most Positive Reviews

Top rated reviews
4.4

Wont let me place bids

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5

I just left a very unpleasant shopping experience at Joanne's. The person cutting the fabric was not interested in...

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3.9

Cant find a phone number or I would call to try to get the information that I need about purchasing a weapon from you...

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5

Candles were on sale in the Red Wing, MN, store. I was at the end cap waiting for the lady in front of me to be done. ...

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GunBroker and Joann Fabric Most Critical Reviews

Lowest rated reviews
1

We have always worked with gunbroker and had a great working relationship, however now they will not communicate with...

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1

Joann Fabrics is one of those businesses that stays in business in spite of having the MOST horrible customer service on...

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1

We have always worked with gunbroker and had a great working relationship, however now they will not communicate with...

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1

Bead storage offered at 55% off. I ordered four of a storage system. Ordered arrived with only one piece shipped. Note...

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GunBroker and Joann Fabric Latest Reviews

Recent published reviews
1

Filed a claim against a seller for not shipping item. Gunbroker has failed to pay claim, even after admitting it was...

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No votes

I have received emails for about a month regarding a sewing machine I want. Im told its in stock and available for pick...

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1.6

Had an issue receiving an Item they PROMOTED on their website for 3 weeks. Sent at least 8 emails to seller and 4...

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No votes

Could not buy the items I need because they would not accept a 100 dollar bill which was all I had. I will never shop...

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GunBroker and Joann Fabric Products and Services

Most reviewed product and services
  • Gunbroker Customer Care (9 reviews)
  • Joann Fabric Customer Care (199 reviews)
  • Joann Fabric Manager (81 reviews)
  • Joann Fabric Shipping Service (74 reviews)